Inventory Controller

Position Overview

Risus Talent Partners is recruiting an Inventory Controller for an established medical-device manufacturer in Billerica, Massachusetts.

This is a systems-focused inventory position within a fast-paced shipping environment. Approximately 80% of the role involves troubleshooting order and inventory issues within Microsoft Dynamics 365 Warehouse Management, while approximately 20% involves hands-on warehouse and inventory support.

The ideal candidate will have extensive experience using D365 to identify and resolve fulfillment issues, maintain inventory flow, support warehouse employees, and improve operational processes.

Responsibilities

• Monitor daily domestic and international order activity.
• Identify and resolve incomplete, delayed, or blocked orders.
• Troubleshoot inventory reservations, allocations, replenishment, and location issues within D365.
• Determine why inventory is not being released for picking or shipping.
• Replenish inventory within shipping and picking locations.
• Monitor and adjust replenishment parameters and inventory levels.
• Investigate recurring order-flow and fulfillment problems.
• Reduce manual workarounds by addressing underlying system or process issues.
• Serve as a subject-matter expert for D365 warehouse and fulfillment processes.
• Support inventory reconciliation, cycle counting, and inventory accuracy.
• Partner with warehouse, shipping, customer service, operations, and IT teams.
• Train and assist warehouse employees with system processes and troubleshooting.
• Identify process-improvement opportunities and lead continuous-improvement initiatives.
• Provide hands-on warehouse and inventory support when necessary.
• Perform other duties as assigned.

Required Qualifications

• At least four years of warehouse, distribution, inventory-control, or fulfillment experience.
• Three to five years of hands-on Microsoft Dynamics 365 experience.
• Experience working with an ERP or Warehouse Management System.
• Experience in a high-volume shipping and distribution environment.
• Strong understanding of inventory management, order fulfillment, picking, replenishment, and shipping processes.
• Demonstrated ability to identify root causes and develop practical solutions.
• Strong organizational, written, and verbal communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and collaborate across warehouse, operations, and technical teams.
• High school diploma or GED equivalent.

Preferred Qualifications

• Bachelor’s degree in supply chain, logistics, business, operations, information systems, or a related field.
• Experience within the medical-device industry or another regulated environment.
• Experience with D365 Warehouse Management configurations and workflows.
• Familiarity with inventory reservations, location directives, work templates, wave processing, replenishment, mobile-device menus, inventory statuses, batch or serial tracking, units of measure, and cycle counting.
• Experience supporting a D365 implementation, system upgrade, testing process, or post-go-live environment.
• Experience leading process-improvement initiatives.
• Experience training, coaching, or supporting warehouse employees.