What are the responsibilities and job description for the Veterinary Receptionist position at Risinger Veterinary Hospital?
Risinger Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while balancing between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.
This is a Full-Time position with availability needed Monday-Friday and at least 3 Saturdays per month.
Full-Time Benefits and Compensation**
- Compensation: $16-$18 per hour, for each hour worked*
- Health Package: Medical, Dental, and Vision Insurance (with HSA options)
- Life Insurance and Disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Long-term professional growth
- And more!!
Required Qualifications and Skillset:
- 1 years of client service experience required
- Previous veterinary experience is a plus!
- Proficiency in the following skills:
- Workflow management
- Client communication
- Attention to Detail
Risinger Veterinary Hospital is a full-service, multi-doctor mixed animal practice that takes pride in delivering exceptional care with a personal touch. Our team combines advanced technology with compassion to provide the highest quality medical, surgical, and dental services for pets of all kinds. Were dedicated to outstanding client service and creating a workplace where veterinary professionals can thrive in rewarding, skillful careers. As a trusted part of the communityand honored to be voted Terrells Best Veterinary Clinic five times (2018, 2019, 2021, 2022, and 2023!)we treat every pet as if they were our own. If youre looking for a practice that values excellence, teamwork, and a genuine love for animals, wed love to have you join us!
#SPO
*To determine specific pay Company will consider the following factors: the applicants education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.
Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Salary : $16 - $18