What are the responsibilities and job description for the Peer Care Coordinator position at RiseWell Community Services?
About Company
RiseWell Community Services (RiseWell) is an innovative multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell currently services Manhattan, Brooklyn, Bronx, Queens, Nassau County and Suffolk County.
In collaboration with individuals, families, community leaders, and progressive healthcare providers, RiseWell serves as an agent of change in our reality of racial, economic, and cultural injustice. For over 50 years, we have been transforming lives, brightening futures, and strengthening the fabric of our community with a wide (and growing) array of services for high-need or economically deprived participants.
About The Role
The Peer Care Coordinator plays a pivotal role in fostering a supportive and inclusive environment by connecting individuals with peer support resources tailored to their unique needs. This position is responsible for developing, implementing, and managing peer support programs that enhance community engagement and promote mental health and well-being. The coordinator will collaborate closely with healthcare providers, community organizations, and participants to ensure seamless access to peer care services. By monitoring program effectiveness and gathering feedback, the Peer Care Coordinator continuously improves service delivery to maximize positive outcomes. Ultimately, this role aims to empower individuals through peer connections, facilitating recovery, resilience, and sustained personal growth.
Minimum Qualifications
The Peer Care Coordinator utilizes strong communication skills daily to build trust and rapport with participants and stakeholders, ensuring clear and compassionate interactions. Organizational and program management skills are essential for planning, executing, and evaluating peer support initiatives effectively. Analytical skills are applied to interpret data and feedback, guiding continuous program improvements. Leadership and training abilities are used to mentor peer specialists and foster a collaborative team environment. Additionally, cultural competency and adaptability enable the coordinator to meet the diverse needs of the community with sensitivity and respect.
RiseWell Community Services (RiseWell) is an innovative multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell currently services Manhattan, Brooklyn, Bronx, Queens, Nassau County and Suffolk County.
In collaboration with individuals, families, community leaders, and progressive healthcare providers, RiseWell serves as an agent of change in our reality of racial, economic, and cultural injustice. For over 50 years, we have been transforming lives, brightening futures, and strengthening the fabric of our community with a wide (and growing) array of services for high-need or economically deprived participants.
About The Role
The Peer Care Coordinator plays a pivotal role in fostering a supportive and inclusive environment by connecting individuals with peer support resources tailored to their unique needs. This position is responsible for developing, implementing, and managing peer support programs that enhance community engagement and promote mental health and well-being. The coordinator will collaborate closely with healthcare providers, community organizations, and participants to ensure seamless access to peer care services. By monitoring program effectiveness and gathering feedback, the Peer Care Coordinator continuously improves service delivery to maximize positive outcomes. Ultimately, this role aims to empower individuals through peer connections, facilitating recovery, resilience, and sustained personal growth.
Minimum Qualifications
- Bachelor’s degree in social work, psychology, public health, or a related field.
- Experience working in peer support, community outreach, or care coordination roles.
- Strong understanding of mental health, substance use, or chronic illness peer support principles.
- Excellent communication and interpersonal skills to effectively engage diverse populations.
- Proficiency in program management and data collection tools.
- Certification as a Peer Support Specialist or equivalent credential.
- Experience with grant writing and managing funded programs.
- Familiarity with electronic health records (EHR) and case management software.
- Bilingual abilities to serve diverse communities.
- Advanced training in trauma-informed care or motivational interviewing.
- Design, coordinate, and oversee peer support programs that align with organizational goals and community needs.
- Recruit, train, and supervise peer support specialists to ensure high-quality service delivery.
- Serve as a liaison between participants, healthcare professionals, and community partners to facilitate comprehensive care.
- Monitor program metrics, collect participant feedback, and prepare reports to evaluate program effectiveness and identify areas for improvement.
- Organize workshops, support groups, and outreach activities to promote awareness and engagement in peer support services.
The Peer Care Coordinator utilizes strong communication skills daily to build trust and rapport with participants and stakeholders, ensuring clear and compassionate interactions. Organizational and program management skills are essential for planning, executing, and evaluating peer support initiatives effectively. Analytical skills are applied to interpret data and feedback, guiding continuous program improvements. Leadership and training abilities are used to mentor peer specialists and foster a collaborative team environment. Additionally, cultural competency and adaptability enable the coordinator to meet the diverse needs of the community with sensitivity and respect.