What are the responsibilities and job description for the Client Care Coordinator/Office Manager position at Artful Home Care?
Benefits:
Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.
This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.
Schedule
Key Responsibilities
To apply, please include:
- Bonus based on performance
- Company parties
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Wellness resources
Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.
This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.
Schedule
- 24-32 hours per week in the office
- Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM
- On-call for scheduling changes after hours, two evenings per week
- Every other weekend on-call rotation (work from home, on call)
Key Responsibilities
- Coordinate caregiver schedules and respond to last-minute changes
- Serve as a primary contact for clients, families, and caregivers
- Manage client onboarding, documentation, and service setup
- Maintain caregiver personnel files and assist with hiring/onboarding
- Assist with billing, invoicing, and accounts receivable follow-up
- Support daily office operations and administrative functions
- Ensure compliance with company policies and care standards
- Highly organized with excellent communication skills
- Calm and solution-oriented when handling scheduling changes
- Comfortable managing multiple priorities in a fast-paced office
- Administrative or healthcare coordination experience preferred
To apply, please include:
- Your available start date
- Two sentences describing your experience coordinating schedules or client services
- Confirmation that you are available for after-hours scheduling calls and every other weekend
Salary : $20 - $27