What are the responsibilities and job description for the AI Customer Success (AI Agents) position at Rise Technical?
AI Customer Success (AI Agents)
$100,000 – $120,000 Equity Relocation Support PTO Medical Progression to manager
Miami, FL – 5 days a week, in-office
Are you building AI agents with tools like OpenClaw, LangChain, Claude, or Cursor and ready to combine that passion with an enterprise customer-facing role where you own end-to-end AI Agent delivery?
Join a rapidly scaling, AI-native company defining what the mainstream agentic AI market looks like, working alongside exceptionally talented people on genuinely exciting and impactful projects!
Our client is fast becoming the go-to agentic AI company in the space, defining what's possible in taking agentic AI into the enterprise mainstream. Scaling rapidly across multiple industries and based in sunny Miami, they are now looking for deeply passionate individuals to join their mission.
You'll own end-to-end AI voice agent delivery for enterprise clients where you’ll partner with key stakeholders to design and build agents that replicate and optimise their inbound / Outbound calling processes, while continuously refining prompts, deploying updates, and presenting performance insights to ensure an exceptional client experience.
This is the perfect opportunity for someone looking to propel their career within the forefront of AI with a company already making massive inroads into the mainstream AI space!
The person: (Must have)
* Skilled at building & deploy AI agents using tools like OpenClaw, LangChain, Claude & Cursor.
* Strong communication and presenting skills
* Ideally from a Consultancy, Customer Success, or Account Management background
* Looking to combine Technical AI work with enterprise customer facing!
* Looking to be at the leading edge of Agentic AI with a fast-growing company and strong team!
* Happy to work fully onsite in Miami
The position:
* Own AI voice agent delivery for enterprise clients!
* Work with clients operating in call center or sales-driven environments!
* Partner with key stakeholders to understand their outreach process, call flows, and objectives
* Design and build AI agents that replicate and optimise the client's calling process
* Continuously manage and improve agent performance by listening to call outputs, adjusting prompts, and deploying updates
* Monitor data and analytics and present results and key metrics directly to the client
Salary : $100,000 - $120,000