Senior Analyst, Client Insights & Business Intelligence

Senior Analyst, Client Insights & Business Intelligence

Irvine, CA (on-site)

About Our Organization: RIS Rx (pronounced "RISE Rx") is on a mission to make every dollar allocated for affordability count, delivering true impact for the patients and pharma manufacturers we serve. We’ve built the industry’s first real-time, pharmacist-led GTN Revenue Performance platform, restoring trust, visibility, and integrity to patient affordability.

What sets us apart? Our team combines deep pharmacy roots with cutting-edge technology, tackling patient access barriers in smarter, more human ways. Our people-first culture means you’ll find career growth, great benefits, and a supportive environment waiting for you, because we believe when people thrive, everyone wins.

Join us and help shape a better, brighter future for patient access.

Role Overview

The Senior Analyst plays a critical role on the Client Success & Program Delivery team, leading advanced analytics, supporting strategic client initiatives, and optimizing program performance. This role is ideal for professionals with 4-7 years of relevant experience who possess strong technical skills, can manage independent analytical workstreams, and can confidently contribute to client-facing discussions.

You will serve as an analytical subject matter expert - owning data quality, designing performance dashboards, delivering insights, and strengthening operational processes.

Key Responsibilities

• Client Program Performance & Analytics
• Own recurring program reporting and dashboard development, ensuring accuracy, timeliness, and insight depth.
• Perform advanced data analysis using SQL and BI tools to identify trends, performance drivers, and program risks.
• Convert analytical findings into actionable insights and recommendations for client and internal stakeholders.
• Support business cases, renewal packages, opportunity sizing, financial modeling, and program optimization efforts.
• Program Delivery & Client Engagement
• Serve as the analytical lead during program onboarding, implementation, and ongoing delivery.
• Prepare client-ready presentations, QBR materials, and monthly/quarterly performance summaries.
• Participate in client meetings to share insights, troubleshoot issues, and support transparency in program execution.

Operational Excellence & Process Improvement

• Enhance and standardize SOPs, playbooks, and workflow documentation for scalability and efficiency.
• Develop repeatable analytical templates, data models, and automation that strengthen program reliability and reduce manual work.
• Partner with cross-functional teams to improve data pipelines, reporting infrastructure, and performance monitoring processes.

Cross-Functional Collaboration

• Collaborate with Product, Technology, Operations, and Analytics teams to align program needs with technical capabilities and enhancements.
• Conduct market, payer, and competitive research to inform strategic initiatives and platform evolution.
• Stay current on trends in healthcare access, affordability programs, specialty pharmacy, and benefit design.

Education & Experience

• Bachelor’s degree in Business, Economics, Finance, Data Analytics, Healthcare Administration, Information Systems, or a related field.
• 4-7 years of experience in analytics, consulting, client success, healthcare operations, program delivery, or a similar function.

Technical Requirements

• Proficiency in SQL for data extraction, transformation, joining tables, and validating large datasets.
• Advanced Excel skills, including pivot tables, advanced formulas, data modeling, and large dataset manipulation.
• Experience with data visualization / BI tools such as Power BI, Tableau, Looker, Qlik, or similar.
• Ability to build automated dashboards, KPI scorecards, and data refresh pipelines.
• Familiarity with Python or R for data analysis is a plus (not required but preferred).
• Experience working with relational databases, data warehouses, or cloud analytics environments (e.g., Snowflake, BigQuery, Redshift) preferred.

Professional Skills

• Strong analytical mindset with the ability to interpret complex data and tell a clear, compelling story.
• Excellent verbal and written communication skills; able to translate data into client-ready insights.
• Highly organized, detail-oriented, and able to manage multiple concurrent priorities.
• Comfortable working in a fast-paced, evolving environment with cross-functional collaboration.
• Experience in healthcare, market access, specialty pharmacy, or patient support programs is highly preferred.

What we offer:

• Free gym membership
• Modern office
• Annual merit-based salary increases
• 401(k) with annual company match
• Medical - RIS Rx covers 100% of the employee’s base HMO medical plan
• Voluntary Dental, Vision & Life Insurance
• Flexible Savings Account (FSA)
• Paid Holidays
• Time off that grows with you:
• 3 weeks PTO 0-2 years
• 4 weeks PTO after 3 years
• 5 weeks PTO after 5 years
• Recognition programs that celebrate impact and results
• Mentorship and coaching opportunities
• Clear growth paths and career development support
• Fully stocked snack kitchen
• Company-paid lunches