Coffeeshop Barista - Ripple Cafe - Dorchester Location

Ripple Cafe is a specialty cafe located in Dorchester (Dot Ave). We are looking for positive, happy, responsible, dependable, punctual team members, who have excellent customer service and are committed to constant improvement of the work place.

The ability to serve coffee and espresso beverages in a consistent manner and according to recipes. Must have the ability to provide quality customer service and demonstrate a knowledge of coffee products, brew methods, equipment, and tea products. Responsible for serving all products with friendly, individualized attention toward each customer. Experience with cashier duties or willingness to learn.

HOURS OF OPERATION

• 7am - 3pm. Extending to 6pm

CORE TASKS

• In the Barista role, the employee must be able to explain the menu and be well-versed in the products available
• Ensure customers are warmly received and welcomed and engaged in sincere and friendly conversation.
• Respond to questions/orders/concerns in a professional manner.
• Anticipate customer and store needs by constantly evaluating the environment and customers for clues.
• Facilitate easy dialogue regarding product offerings with customers.
• Actively participate in training sessions to advance your coffee education.
• Craft beverages that adhere to the company’s quality standards.
• Communicate effectively with customers and co-workers
• Respond proactively to prevent negative customer service situations.
• Restock retail shelves when necessary.
• Routinely clean the bar area, retail shelving, floors, windows, and grinders; vacuum, and take out the trash.

REQUIREMENTS SECTION

Knowledge

• Experience as Server, Cashier or Barista in a fast paced environment

Abilities

• Contagious energy that sets a positive example for other employees.
• Maintain a calm demeanor during periods of high stress.
• Self-motivated, learns quickly, and multitasks efficiently.
• Maintain punctual and consistent attendance.

Physical Characteristics (Physical attributes required with or without a reasonable accommodation)

• Maintain stationary (e.g., standing) for extended periods of time frequently and be on your feet for up to 8 hours per shift
• Move around the café throughout the day assisting staff and customers, as well as performing shift responsibilities constantly
• Move and lift supplies, equipment, boxes, and other items up to 50 pounds from the floor to shelves, under the counter, and up a set of stairs frequently
• Shift position in multiple directions to work all stations in the kitchen and behind the counter in the front of the house
• Reach items under counter and overhead on shelves frequently
• Tolerate exposure to cleaning solutions frequently

Tools Used (Equipment required for the position)

• Coffee Brewer
• Espresso Machine
• Espresso & Coffee bean Grinder
• Cash Register

Environmental Factors (Working conditions (inside or outside))

• Indoor fast-paced café setting

Other Requirements (Items that do not fit other categories such as travel, weekends, nights, etc.)

• Weekends required

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid training

Work Location: In person

Salary : $18 - $20