Strategic Advisor for Community Partnerships

Description

Strategic Advisor for Community Partnerships

Department

External Relations & Strategic Partnerships

Immediate Supervisor

Director of External Relations & Strategic Partnerships

Positions Supervised

None

Status

Exempt

Job Summary

The Strategic Advisor for Community Partnerships is responsible for developing strategic relationships with employers, healthcare organizations, business leaders, community partners, and referral sources to expand access to Rimrock’s services and support organizational growth. This role serves as a senior external ambassador for Rimrock and focuses on commercial referral development, employer engagement, Employee Assistance Program (EAP) expansion, strategic networking, and long-term partnership cultivation. The Strategic Advisor works collaboratively within the External Relations & Strategic Partnerships division while functioning as a senior-level relationship strategist and growth partner focused on employer engagement, community partnerships, and commercial referral development. Assures adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock Foundation’s Mission to the community.

Essential Functions

Employer and Community Partnerships

• Develop relationships with business leaders, HR executives, benefits managers, and employers.
• Educate organizations on the impact of substance use disorders in the workplace.
• Position Rimrock as a trusted treatment and recovery partner.
• Increase commercially insured inpatient and outpatient referrals through employer engagement and strategic partnerships.
  
  

Strategic Referral Development

• Expand relationships with healthcare providers, clinics, hospitals, and referral sources.
• Support development of preferred referral networks.
• Identify opportunities for strategic growth and market expansion.
  
  

EAP and Corporate Engagement

• Develop and strengthen Employee Assistance Program relationships.
• Conduct Lunch & Learn presentations and executive education sessions.
• Build long-term corporate relationships aligned with employee wellness initiatives.
  
  

Community and Philanthropic Partnerships

• Cultivate relationships that may evolve into sponsorship or philanthropic partnerships.
• Represent Rimrock at community, healthcare, and business events.
• Manage and maintain the organization’s CRM platform to track employer engagement, referral development, community partnerships, sponsorship opportunities, and strategic relationship activity.
• Support visibility and community influence efforts.
  
  

Strategic Collaboration

• Work collaboratively with the Director of External Relations & Strategic Partnerships.
• Coordinate with Admissions and Clinical leadership to support patient access and continuity.
• Contribute to long-term organizational growth strategy.
• Other duties as assigned.
  
  

Organizational Competencies

• Accountability – Takes ownership for resolving problems, reaching goals, and serving clients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring in order to develop and execute plans to meet established goals.
• Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
• Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
• Flexibility – Adapts rapidly to changing work demands and priorities.
• Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of clients, employees, and business operations
• Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information.
• Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.
• Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets needs of clients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from clients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
• Respect – Establishes compassionate and supportive rapport with clients. Communicates tactfully and respectfully with clients, coworkers, and others.
• Quality Improvement – Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
  
  

Education/Training

Bachelor’s Degree in Business or Public Administration, Communications, Marketing or a related field or equivalent experience in lieu of a degree. 3-5 years of prior experience in a marketing, communications or community leadership position.

Certificate Or License

Current CPR and First Aid training. Must be compliant with all in-services and continuing education trainings that are applicable to above-mentioned duties.

Skills

Excellent written and oral communication, Public speaking and ability to create and conduct presentations, Executive relationship development, strategic networking, business development, employer engagement, Systems thinking, Market development, cross-functional collaboration.

Physical Demands

Work is performed indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent standing. Normal vision abilities required, including close vision and ability to adjust focus.

WORK ENVIRONMENT/JOB LOCATIONS:

Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room andpatient care areas. Work may involve mental and emotional stress. Some driving and travel is required.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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Employee Date Supervisor Date