Client Service, Investment & Operations Associate

Client Service, Investment & Operations Associate

Industry: Wealth Management (RIA)

Rye, NY (Westchester): Primarily Remote –*** 1-2 times per month in office (except for initial in-person training during the first month)

Compensation: $75k-$90k plus bonus

About the Role: A well-established boutique financial services firm is seeking a Client Service, Investment & Operations Associate to play a critical role in supporting daily operations and client interactions. This is a great opportunity for someone who is energized by client service, highly organized, true self-starter, and interested in growing with a boutique firm.

Key Responsibilities:

· Manage daily client service requests and ensure timely follow-up

· Prepare materials for client meetings, sit in on Zoom meetings and as needed in-person meetings

· Monitor treasury maturities, support distributions, completion of applications and money movement requests

· Support onboarding of new clients, paperwork completion, custodial coordination (ACATS)

· Maintain and update client records and systems (paperless environment)

· Assist with eMoney input and maintenance (financial planning software)

· Coordinate with third-party money managers (no internal trading)

· Handle smaller accounts as needed and help support client growth initiatives

· Help ensure a seamless client experience and keep leadership informed of any client needs or issues

Requirements:

· 2–3 years of client service or operations experience in Wealth Management (RIA, family office, etc.)

· Series 7 or Series 6 license

· Experience with numerous investment products and asset classes (i.e. equities, fixed income, alternatives, SMAs, 401ks, etc.)

· Experience with holistic financial planning is preferred

· Tech-savvy and comfortable with paperless systems

· Proficient with MS Office including Excel, Word, and PowerPoint

· Energetic, client-focused, proactive, and eager to learn

· Strong verbal communication skills and professionalism on phone/Zoom

· Highly organized and able to work independently

· Prior experience with eMoney, CRMs, or third-party asset management platforms a plus

Work Environment:

· Initial in-person training required (first month)

· After training, role is primarily remote with occasional in-office days

· Supportive environment with strong team longevity

· Systems and operational processes in place to support growth

Why This is a Great Opportunity:

· Competitive base salary and bonus potential

· Medical, dental, and vision benefits with a strong employer contribution

· 401(k) plan with employer match

· Opportunity to work closely with senior leadership and learn all aspects of wealth management operations

· Supportive, collaborative team with strong tenure and a culture of mentorship

· Exposure to investment management, financial planning, and client relationship management

· Growth opportunities as the firm continues to expand