Client Service Associate (CSA for Registered Investment Advisor)

Client Service Associate (RIA)

Brentwood, TN (hybrid – WFH Fridays and alternate Tuesdays)

Compensation: $60k - $70k doe, plus 10% target bonus

Our client is a trusted RIA that provides personalized wealth management services to individuals, multi-generational families, business owners, and retirement plans in and around Nashville, TN.

The Client Service Associate reports to the Operations Manager and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent problem-solving skills to confidently provide information to advisors/clients in a timely, efficient, and professional manner.

Essential Duties and Responsibilities of the CSA:

· Supports Financial Advisors/Operations Manager in servicing and maintaining a large book of business

· Works with spreadsheet-driven reports for the team and the company’s clients

· Prepares and updates financial schedules

· Assists in preparation of consolidated performance reporting on a quarterly basis

· Processes, submits, and services account paperwork/requests; follows through to completion utilizing paperless procedures (including eSignature) where applicable

· Partners with Broker Dealer for new account establishment, account maintenance, and compliance

· Participates in team projects, business initiatives and engages in training and education opportunities as required

· Other responsibilities as assigned by the Operations Manager

Qualifications of the CSA:

· Bachelor’s degree in a business-related field preferred

· Two or more years of experience in the financial services industry ideally supporting a financial advisor with a good understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts

· SIE required

· Series 99 or Series 7 license (or ability to obtain quickly)

· Advanced computer skills; Outlook and Excel are essential

· Familiarity with CRM Software, Brokerage Platform, and Performance Reporting Software (ACH, Wealthscape, Black Diamond or similar systems)

· Excellent verbal and written communication skills

· Strong organization and attention to detail are essential, with the ability to prioritize and multi-task effectively in a fast-paced environment

· Works both independently and within a dynamic team environment

· Ability to build relationships with internal partners

· Comfortable in a small office environment; supportive problem-solver

· Proactive and resourceful, with a strong passion for learning and contributing to a team’s success.

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