What are the responsibilities and job description for the Home Care Business Development Manager (Community Partner) position at Right at Home East Bay?
Location: Pleasanton, CA - serving Contra Costa, Alameda & San Joaquin Counties
WHY JOIN RIGHT AT HOME EAST BAY?
Join one of the most respected and fastest-growing home care organizations in the world — where compassion meets opportunity. At Right at Home East Bay, we measure success through impact — enriching the lives of clients, families, caregivers, and our community.
This is a true hunter's role for a driven, competitive sales professional who loves being out in the community, thrives on turning a cold introduction into a lasting referral relationship, and treats their territory like their own business. If that's you, this is your opportunity to build something and grow with a purpose-driven team.
Compensation
$85,000–$95,000 total target compensation (competitive base performance-based bonus)
What’s In It For You
As part of Right at Home — a global leader in home care since 1995 with over 330 million hours of care delivered worldwide — our local East Bay office proudly serves 20 cities, including Walnut Creek, Danville, Pleasanton, Livermore, and Tracy. We are a proud recipient of the 2026 “Great Place to Work®” award.
As a specialized high-acuity home care provider, our work has a direct and meaningful impact every single day. Our mission is simple yet powerful: to improve the quality of life for those we serve.
What You’ll Do
As our Home Care Business Development Manager (Community Partner), you’ll be the face of Right at Home East Bay — opening doors, building trusted relationships, and guiding families toward care solutions. You’ll spend 60% of your time in the field, and you'll own your schedule, your territory, and your results.
Key Responsibilities:
This role blends heart and hustle. You'll build your own book of business, grow professionally, and improve lives every day. There's a clear path to grow into a senior business development or leadership role as business expands. Join us in improving the quality of life for those we serve — one client, one caregiver, and one community at a time.
IND123
WHY JOIN RIGHT AT HOME EAST BAY?
Join one of the most respected and fastest-growing home care organizations in the world — where compassion meets opportunity. At Right at Home East Bay, we measure success through impact — enriching the lives of clients, families, caregivers, and our community.
This is a true hunter's role for a driven, competitive sales professional who loves being out in the community, thrives on turning a cold introduction into a lasting referral relationship, and treats their territory like their own business. If that's you, this is your opportunity to build something and grow with a purpose-driven team.
Compensation
$85,000–$95,000 total target compensation (competitive base performance-based bonus)
What’s In It For You
- Competitive base plus performance bonus
- Health wellness Dental Vision 401(k) benefits
- Paid vacation/PTO and sick time
- Mileage reimbursement
- Company laptop, phone allowance, and tools for success
- Mentorship, professional training, digital marketing support, and career-path growth
- Collaborative, mission-driven culture where your work truly matters
As part of Right at Home — a global leader in home care since 1995 with over 330 million hours of care delivered worldwide — our local East Bay office proudly serves 20 cities, including Walnut Creek, Danville, Pleasanton, Livermore, and Tracy. We are a proud recipient of the 2026 “Great Place to Work®” award.
As a specialized high-acuity home care provider, our work has a direct and meaningful impact every single day. Our mission is simple yet powerful: to improve the quality of life for those we serve.
What You’ll Do
As our Home Care Business Development Manager (Community Partner), you’ll be the face of Right at Home East Bay — opening doors, building trusted relationships, and guiding families toward care solutions. You’ll spend 60% of your time in the field, and you'll own your schedule, your territory, and your results.
Key Responsibilities:
- Prospect and cold-call new referral sources — walk in, introduce Right at Home, and open doors with hospitals, skilled nursing and sub-acute facilities, rehabs, home health, hospice, assisted living, physicians, discharge planners, case managers, and more.
- Prioritize high-yield referral sources (such as hospitals, SNFs, and rehabs) while cultivating community partners across the territory.
- Obtain, qualify, and close leads — convert relationships into referrals and referrals into service starts.
- Build and maintain a base of primary accounts that reliably refer month after month.
- Run events and deliver group presentations and in-services to referral partners and community audiences (e.g., dementia education at senior living communities).
- Conduct client consultations and guide families through care options with empathy and clarity.
- Solve referral partners' problems, positioning Right at Home as a strategic partner — not just asking for referrals.
- Track all activity, referral sources, and performance metrics in our CRM and submit weekly activity and pipeline reports.
- Partner with internal teams (scheduling, care coordination, recruiting) to ensure a seamless client experience.
- Monitor local market trends and provide market and pricing input to leadership.
- 2–3 years of outside sales or business development experience in any industry, with a track record of hitting goals. Healthcare, home care, home health, hospice, or senior-services exposure is a plus, not a requirement.
- Comfortable and effective with cold calling and in-person prospecting; you handle rejection well and keep going.
- Self-motivated, competitive, and hustler — you treat your territory like your own business and manage your own time and schedule.
- Strong communication, presentation, and public-speaking skills; confident in front of both a discharge planner and a room of families.
- CRM proficiency and the discipline to track activity and use data to prioritize.
- Bachelor's degree preferred, or equivalent experience and demonstrated results.
- Valid California driver's license and reliable, insured personal vehicle (this role is 60% in the field).
- A genuine spark and joy for connecting with people — it's the trait our top performers share
- A strong sense of urgency, accountability, and ownership
- A “value-first,” problem-solver's approach to building relationships
- Resilience and a thick skin — you don't take “no” personally
- Integrity and professionalism in every interaction
- Comfortable being consistently on the road, in the field, 60% of the time
This role blends heart and hustle. You'll build your own book of business, grow professionally, and improve lives every day. There's a clear path to grow into a senior business development or leadership role as business expands. Join us in improving the quality of life for those we serve — one client, one caregiver, and one community at a time.
IND123
Salary : $85,000 - $95,000