What are the responsibilities and job description for the Order Processing Specialist position at Riggs Industries?
J&J Truck BodiesTrailers is seeking an order processing specialist who is responsible for ensuring customer orders are accurately reviewed, prepared, and released to production. This role acts as a liaison between sales, engineering, purchasing, and the shop by managing order documentation, facilitating pre-build meetings, and maintaining accurate work orders throughout the build process.
Contract Review:
- Review customer quotes and sales orders for accuracy and completeness.
- Verify specifications, pricing, options, and delivery requirements.
- Identify discrepancies, missing information, or conflicts before production release.
- Coordinate with sales, engineering, and management to resolve issues.
- Ensure that approved documentation is finalized before creating a work order.
Pre-Build Meeting Support:
- Prepare and distribute order details for pre-build meetings.
- Present key job information, including specifications, engineering notes, and timeline and delivery expectations.
- Document meeting outcomes and action items.
- Communicate updates or changes resulting from the meeting to all attendees.
Work Order Management:
- Create, release, and maintain accurate work orders in the ERP system.
- Ensure labor routing, materials, and operations align with approved specifications.
- Update work order as changes occur during production.
- Monitor work order status and coordinate production on issues.
- Assist with work order closeout to ensure accuracy of labor hours and costs.
Education and/or Experience:
- High school diploma or equivalent with relevant work experience in a field with a similar job description. Previous experience with manufacturing, engineering, purchasing, logistics, or data entry is desired.
Benefits
- Excellent health insurance plans are available for employees and their families
- 401-K retirement plan with a company match of up to 6%
- Affordable dental and vision insurance
- Company-paid life insurance
- Company paid short and long-term disability insurance
- Competitive paid time off program