Quality Engineer (Lean Focused)

Description

Riggs Cat is seeking a proactive and results-driven Mechanical or Quality Engineer with a strong foundation in Lean principles to lead and support continuous improvement initiatives across our operations. This role is ideal for someone passionate about driving operational excellence, reducing waste, and enhancing client satisfaction through data-driven problem solving and team collaboration.

WHAT YOU'LL DO:

Lean Leadership & Continuous Improvement-

• Champion Lean methodologies across departments to improve workflow, reduce waste, and enhance value delivery to clients.
• Facilitate Kaizen events, 5S initiatives, and value stream mapping sessions.
• Develop and implement standard work procedures and visual management tools.
• Mentor team members on Lean thinking and problem-solving techniques.
• Track and report on Lean project outcomes and ROI.
• Work hand in hand with outside vendors to ensure we are continuously improving.

Quality Engineering & Process Control-

• Analyze operational data to identify trends, root causes, and opportunities for improvement.
• Lead corrective and preventive action (CAPA) processes for internal and client-facing issues.
• Collaborate with service and parts teams to ensure quality standards are met and sustained.
• Support ISO compliance and internal audits.
• Develop and maintain quality documentation, including control plans and inspection criteria.

Requirements

Qualifications:

• Bachelor’s  degree in Industrial, Mechanical, or Manufacturing Engineering.
• Minor or certification in Lean, Six Sigma, or Continuous Improvement required.
• 5  years of experience in quality or process engineering roles.
• Strong facilitation, communication, and coaching skills.
• Proficiency in Lean tools (e.g., A3, Fishbone, 5 Whys, PDCA).
• Experience in heavy equipment, manufacturing, or service operations preferred. 

What You’ll Bring:

• A passion for continuous improvement and client-focused service.
• Ability to influence change and build cross-functional alignment.
• Analytical mindset with a hands-on approach to problem solving.
• Commitment to Riggs Cat’s values and the ability to implement these values company wide.

Why Riggs Cat?

• Arkansas’s exclusive Cat® dealer with a legacy of excellence since 1927.
• A culture that values innovation, teamwork, and client success.
• Competitive compensation, benefits, and professional development opportunities.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet unless performing inventory maintenance duties on equipment yard which could result in moderate noise level.

Required travel up to 10%. This position is considered safety sensitive.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary/Exempt

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)