What are the responsibilities and job description for the Front Counter Sales Associate position at Ridley's Bakery Cafe?
Counter Sales Representative
Responsibilities:
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Process sales transactions accurately and efficiently using a cash register or point-of-sale (POS) system.
- Maintain knowledge of current promotions, discounts, and product features to effectively upsell and cross-sell.
- Assist customers in selecting products that meet their needs and preferences, such as electronics or jewelry.
- Handle cash, credit card, and other forms of payment, ensuring accuracy and adherence to company policies.
- Maintain a clean and organized sales counter area, including restocking merchandise as needed.
- Answer customer inquiries regarding product availability, pricing, and specifications.
- Demonstrate excellent phone etiquette when handling customer inquiries or resolving issues.
- Collaborate with team members to achieve sales goals and provide support during busy periods.
- Practice effective time management to prioritize tasks and ensure efficient operations.
Skills:
- Cash handling: Proficient in processing cash transactions accurately while maintaining security measures.
- POS: Experience using point-of-sale systems to process sales transactions and manage inventory.
- Electronics sales: Knowledgeable about electronic products and able to assist customers with their purchases.
- Upselling: Skilled in identifying opportunities to upsell additional products or services to customers.
- Customer service: Strong interpersonal skills with the ability to provide exceptional customer service.
- Stock management: Capable of restocking merchandise and maintaining inventory levels on the sales floor.
- Time management: Ability to prioritize tasks effectively and work efficiently in a fast-paced environment.
- Cash register: Proficient in operating a cash register, handling cash, processing returns, and providing accurate change.
- Phone etiquette: Excellent verbal communication skills with a professional phone manner.
Join our team as a Counter Sales Representative! In this role, you will be responsible for providing exceptional customer service, processing sales transactions, and assisting customers in selecting the right products. If you have a passion for sales and enjoy working in a fast-paced environment, we would love to hear from you!
Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Vision insurance
Work Location: In person
Salary : $16 - $18