Server - Family Grill

Position:         Server                                                                                      

Report To:       Manager on duty 

Job Summary:

Provide quality food and beverage service to club members and guests

Responsibilities to include:

·       Arrive on time and in proper uniform

·       Set up server stations

·       Ensure dining room and patio is properly set

·       Ensure the dining room and patio is clean and member ready

·       Greets guest when arriving

·       Provides immediate attention to all members and guests upon seating

·       Addresses member by last name during service

·       Distributes menus

·       Suggest menu items

·       Knows daily soup, lunch, and dinner specials

·       Takes cocktail and beverage orders for members and guests

·       Orders drinks from the bartender and communicates clearly with the bartender

·       Serves cocktails and beverages from the right

·       Takes food orders for members and guests

·       Turn in clearly written food orders into the kitchen

·       Communicates with kitchen about any special cooking instructions

·       Assembles food on tray

·       Runs food from kitchen to table

·       Serves food from the left to members and guests

·       Ensure member and guests are satisfied

·       Replenishes drinks, munchies, rolls, cheese toast, melba toast and butter as needed

·       Clears soiled dishes from the right and deliver the dishes to the bussing area

·       Suggest and serves dessert, coffee and after dinner drinks

·       Ensures all items are rang in correctly on all checks

·       Presents bill to correct the member with the correct member number 

·       Keeps tables, dining room, and bus station clean and organized

·       Answer telephone properly and take food and beverage orders, as well as messages for members, staff, and management

·       Assist team members with tasks when needed

·       Advise management of any problems or complaints as soon as they occur

·       Communicates clearly with staff, members, and management 

·       Attends pre shift at 11am and 5pm Tuesday-Friday and Saturdays at 5pm

·       Performs clean-up and closing duties

·       Cleans, rolls, and properly puts away silverware after each evening

·       Restocks sugar caddies, salt and pepper, cracker baskets, server stations and member stations

·       Vacuums dining room when needed 

·       Provides superb customer service to every member and guest

Experience and Qualifications:

Position requires lifting of up to 50 pounds on a regular basis.  Must be able to stoop and bend on a regular basis.  

Prior Food and Beverage experience.

Current TABC Certification and Food Handler Certification