What are the responsibilities and job description for the Service Desk Representative position at Ridge Athletic Clubs?
Benefits:
Requirements:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Requirements:
- High School Diploma
- Must have a flexible schedule as demands might require working at least two weekends per month, evenings, holidays and special events
- Preferred minimum of 2 years in customer service, preferably in an athletic club, as a barista, or another service industry
- Be able to count and verify cash, shift activity, and gift certificates, with departing shift
- Be able to use basic computer skills
- Multi-tasking is a priority
- Keep locker rooms cleaned and stocked with necessary supplies
- Keep equipment and gym space maintained and cleaned
- Basic knowledge of membership sign-up and membership changes and alterations
- Work with members and guests in a respectful and courteous manner
- Remain sensitive to others and maintain a genuine interest in working for our members’ best interests
- Maintain a positive attitude while working with members and staff
- Demonstrate qualities of leadership, responsibility, and maturity
- Alert supervisor of any current or potential problems
- Possess good communication and written skills
- Be able to comprehend instructions and information
- Have the people skills necessary to work effectively with the members and fellow employees