What are the responsibilities and job description for the Accts Receivable & Credit Specialist position at Riddle's Group?
Riddle’s Group Inc. is seeking an Accounts Receivable & Credit Specialist to support multiple divisions in the management of accounts receivable, retail loan collections, credit underwriting, and credit risk decisions. This position plays a key role in maintaining portfolio quality while delivering exceptional customer service.
What You'll Do
- Use tools and teamwork to keep customer account data accurate and up to date.
- Deliver friendly, helpful support to both customers and coworkers.
- Connect with customers to resolve past-due balances on both accounts receivable and retail financing accounts.
- Review customer credit applications and assist with credit approval decisions within established company guidelines.
- Evaluate creditworthiness by analyzing credit reports, payment history, income information, and other relevant data.
- Recommend appropriate credit limits and account actions based on risk assessment and company policies.
- Help create win-win solutions that benefit both the customer and the company.
- Negotiate payment arrangements and assist customers in resolving financial hardships when appropriate.
- Post daily payments and reconcile accounts.
- Balance multiple tasks and deadlines.
- Other duties as assigned.
What You Bring
- A positive attitude and a desire to grow in accounting, credit, and collections.
- Comfortable using Microsoft Office (especially Excel).
- Quick to pick up new systems and multitask projects.
- Great communication skills — written and verbal.
- Strong analytical and decision-making skills.
- Ability to evaluate financial information and make sound credit recommendations.
- A genuine love for solving problems and helping people.
- Strong organization and multitasking skills.
- High school diploma or equivalent required.
- Experience in customer service, collections, lending, banking, finance, or accounts receivable preferred.
- Experience with credit underwriting, retail financing, or collections is a plus, but we are willing to train the right candidate.
Schedule
- Full-time position
- Standard business hours Monday through Friday
- Occasional evening and weekend hours may be required to support customers, collections activities, training, or business needs.
Perks & Benefits
- 401(k)
- 401 (k) matching
- Attractive pay
- Company paid training
- Dental insurance
- Health Insurance, multiple plan options to suit your lifestyle
- Health savings account
- Health savings account company contribution
- Flex Spending Account
- Flex Spending Account company contribution
- 529 College Savings Accounts with company contribution
- Life insurance
- Paid time off
- Parental leave
- Referral Program
- Short- and long-term disability plans
- Store discounts
- Tuition Reimbursement for approved curriculum
- Vision Insurance
- Voluntary accident and critical illness insurance
Riddle’s Group Inc. is an equal opportunity employer. Only candidates selected for further consideration will be contacted.
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