What are the responsibilities and job description for the Shipping & Receiving Specialist position at Ricoh USA, Inc.?
Job Description
Site Coordinator
POSITION PROFILE
Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Mail services (shipping & Receiving).
Job Duties And Responsibilities
QUALIFICATIONS (Education, Experience, and Certifications)
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest In Yourself
At Ricoh, you can:
Site Coordinator
POSITION PROFILE
Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Mail services (shipping & Receiving).
Job Duties And Responsibilities
- Responsible for daily operations of a mail room – Receiving and Sending packages
- Shipping & Receiving, Delivering and Processing of Mail (Responsible for Chain of Custody)
- Retrieving packages from Loading Dock
- Process outgoing FedEx & UPS packages (Domestic & International)
- Handles formal contact with the customer, on a daily basis.
- Responsible for effective implementation and management of RICOH Service Excellence Programs.
- Understands how to operate the required equipment/software efficiently to achieve service level agreements.
- Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies..
- May include interaction with contracted vendors, facility management and occupants.
- Responsible for office-supply inventory re-ordering.
- Maintains positive internal working relationships with all department employees by
- Collects and provides data to assigned leadership and customer. May include completing daily and monthly reports to customers with support from assigned leadership.
- Ensures financial responsibilities are met.
- Performs other duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
- High school or GED is required
- 1
- years of experience in a related field (B2B and/or technical)
- Previous 1
- year Customer facing work experience required
- Demonstrated knowledge and understanding of technology
- Tactical thought processing
- Ability to present to a small group
- Moderate Problem-Solving Skills
- Basic Customer Service skills
- Basic Technical aptitude
- Basic Written and Verbal Communication skill
- Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction
- prepare, provide and convey diversified information
- Some physical effort required. Work may be sedentary, but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).
- Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest In Yourself
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.