Principal Analyst

Position Profile

The Principal Analyst is responsible for scoping and leading large IT and Supply Chain projects, partnering closely with architecture and development teams to deliver scalable solutions that support Ricoh’s evolving business needs. Operating under the general direction of a Senior Manager, this role provides expert functional and technical guidance with deep cross‑functional knowledge of enterprise applications and architecture.

Job Duties and Responsibilities

Supply Chain Functional Expertise

• Serve as the functional domain expert for Supply Chain, providing guidance on system configurations and development impacting Warehouse Management, Transportation Management, and Inventory Management.
• Act as the SME for core Oracle ERP configurations related to Supply Chain functions.
• Support end‑to‑end flows for fulfillment and forecasting.

Analysis, Reporting & Workflow

• Collect and extract data from various systems and sources to analyze issues, define baselines, identify trends, and uncover process improvement opportunities.
• Design, develop, and manage reports across custom and off‑the‑shelf software solutions.
• Develop, document, communicate, and implement new and updated workflows.

Testing & Quality Assurance

• Develop and execute detailed test plans to validate system technical performance.
• Analyze findings and provide actionable recommendations for system or process improvements.

Project Leadership

• Lead large, complex IT projects across the enterprise, working cross‑functionally to drive alignment and timely delivery.
• Coordinate and facilitate discussions among stakeholders to ensure project clarity and effective decision making.

Qualifications (Education, Experience, Certifications)

Required

• Bachelor’s or Master’s degree in Information Technology or a related field.
• Minimum 9 years of Information Technology experience.
• Minimum 7 years of experience in requirements gathering and documentation.
• Minimum 7 years of experience in testing and defect management.
• Minimum 5 years leading complex IT projects.
• Experience managing medium to large enterprise-wide projects, defining milestones, and ensuring delivery.
• Ability to manage multiple large projects simultaneously.
• Proven success coordinating cross‑functional teams and discussions.
• Experience building and maintaining relationships with senior‑level stakeholders.
• Working knowledge of ERP technologies (preferably Oracle E‑Business Suite) and Oracle Transportation Management (OTM).
• Hands‑on experience gathering requirements, leading design sessions, and owning solutions end-to-end.
• Familiarity with the Order‑to‑Cash (O2C) lifecycle.
• Experience negotiating and prioritizing competing business requests.

Preferred

• PMP Certification (a plus).

Working Conditions, Mental and Physical Demands

• Typical office environment with adequate lighting, ventilation, and standard noise levels.
• Work assignments may include interpreting complex data, preparing reports, and conveying varied information.
• Minimal physical effort required: primarily sedentary work with occasional walking, standing, bending, reaching, or lifting items under 10 lbs (e.g., papers, files, small parts).
• Moderate dexterity required for regular use of keyboards, calculators, and other basic tools.

The above statements are intended to describe the general nature and level of work performed in this role. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or conditions.