Receptionist

RichSmith Management | North Little Rock, AR

Are you friendly, professional, organized, and great at making a positive first impression? RichSmith Management is seeking an experienced Receptionist to join our corporate office team.

As the first point of contact for visitors, residents, vendors, and callers, the Receptionist plays an important role in representing our company. This position also provides general administrative support to departments throughout the corporate office and is ideal for someone who enjoys staying busy, helping others, and working in a fast-paced environment.

RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance
• Medical benefits beginning the 1st of the month following 30 days of employment
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Monday–Friday schedule

As our Receptionist, you will:

• Greet and direct visitors and clients in a friendly and professional manner.
• Answer and manage incoming calls using a multi-line phone system.
• Screen calls for company leadership and ensure messages are promptly delivered to the appropriate team member.
• Respond to general inquiries and appropriately direct resident questions or concerns.
• Gather necessary information regarding resident concerns and route the information to the appropriate person for follow-up.
• Monitor designated company email accounts and assist with responses as needed.
• Receive, sort, distribute, and process incoming and outgoing mail.
• Process and track FedEx shipments and certified mail.
• Assist with ordering, receiving, stocking, and distributing office supplies.
• Maintain organization and supplies in designated common office areas.
• Prepare and mail company checks as assigned.
• Maintain and distribute employee location, corporate contact, and extension lists.
• Assist department leaders with general administrative projects and tasks.
• Communicate with vendors and service representatives as needed.
• Handle confidential company, employee, and resident information appropriately.
• Perform filing, scanning, document preparation, and other general office duties.
• Complete additional duties and special projects as assigned.

• Minimum 2 years of administrative or office experience.
• Excellent verbal and written communication skills.
• Professional, friendly, and customer-service focused demeanor.
• Experience operating a multi-line phone system.
• Strong organizational skills and attention to detail.
• Ability to multitask and produce accurate, timely work in a fast-paced and constantly changing environment.
• Proficiency with Microsoft Word, Outlook, and general office technology.
• Dependable with excellent attendance and follow-through.
• Ability to maintain professionalism when interacting with residents, visitors, vendors, and company leadership.

High school diploma or equivalent required.

Monday–Friday | 8:00 AM–5:00 PM

This is a full-time, in-office position at our corporate office.

If you're an experienced administrative professional who enjoys being the welcoming face of an organization while keeping the day-to-day office running smoothly, we'd love to hear from you.

Apply today to join the RichSmith Management corporate team!