What are the responsibilities and job description for the Front Desk Receptionist position at Richmond Spine Interventions and Pain Center?
Front Desk Receptionist
Richmond Spine Interventions and Pain Center is seeking experienced, dedicated Front Desk Receptionists to join our team at both our Midlothian and Mechanicsville locations. The ideal candidate will possess excellent communication and customer service skills, demonstrate strong organizational abilities, and thrive in a fast-paced clinical environment while adhering to established practice guidelines.
Key Responsibilities
- Greet and assist patients in a professional and welcoming manner within a busy outpatient clinic
- Check in patients using the EMR system accurately and efficiently
- Respond promptly to inquiries or direct questions and concerns to appropriate staff
- Coordinate and optimize provider schedules to enhance patient satisfaction
- Notify providers of patient arrivals in a timely manner
- Perform data entry and general clerical duties
- Verify financial information and collect patient payments
- Communicate clearly with physicians and clinical staff regarding patient needs, concerns, or issues
Qualifications
Education:
- High school diploma or GED required
Experience:
- Prior customer service experience required
- Medical office experience preferred
- Experience with EMR systems preferred
Additional Requirements
- Reliable transportation is required
- Ability to travel between Midlothian and Mechanicsville locations as needed
Compensation & Benefits
- Pay: $15.00–$17.00 per hour (performance review after 90 days)
- Health insurance
- Dental insurance
- Optional Aflac policies
- Paid holidays
- Paid time off (PTO)
- 401(k) plan
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Pain Medicine
Application Question(s):
- Do you have reliable transportation?
- Are you able to travel between Midlothian and Mechanicsville locations as needed?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17