SAP IT FICO Business Analyst

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

SAP Business Analyst FICO

Richemont| Shelton, CT

Reports to: Manager of Applications Support

Role Overview

As a member of the L2 proximity support team the SAP Business Analyst FICO will provide technical support to our Finance and Accounting departments across multiple regions. This position will work closely with our Global EAS team, ICS, as well as business stakeholders.

Responsibilities

• Provide technical support and solutions for the business across multiple applications and landscapes. Some tasks can include but are not limited to:
• analyse business support questions, issues
• provide solutions or escalate to next team
• coordinate testing
• collaboration with global IT support
• Work closely with our business stakeholders to ensure the SLA is being achieved.
• Participate in SAP releases which includes content review for regional implications, communication and coordination with key users.
• Test coordination and automation for key users for projects and releases.
• Participate in internal control system reviews to ensure our region is aligned with company policy.
• Collaborate with the business to improve business processes and create efficiencies
• Work closely with the business to submit enhancement requests for central review and support enhancements through implementation
• Document detailed support activities for our team
• Use proximity to improve the way we provide proactive support / expertise advice to our Finance team.
  

Qualifications

Education: College education or technical school background

Required experience: 3 years SAP Finance/Accounting experience in an integrated SAP environment

Technical skills / abilities: An understanding of SAP Finance modules, credit card reconciliation systems and accounting processes

Personal Skills

• Excellent written and verbal communication skills.
• Customer focused.
• Self-motivation and ability to work independently.
• Proven ability to collaborate with customers to define issues and plan of action with flexibility.
• Must be detailed oriented.
• Effectively manage different tasks simultaneously
• Strong problem-solving skills and working knowledge of project management tasks.
• Ability to work in a diverse, dynamic environment and effectively collaborate across teams.
• Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
  
  

Geographical area under responsibility: US, Canada, LATAM, Mexico and Brazil.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.