What are the responsibilities and job description for the Customer Service Logistics Administrator position at Richemont?
Primary Duties & Key Responsibilities
Education
- Process the spare parts/stock reception, packing, unpacking, local & international shipments, intercompany transfers, stock postings,
- and any other processing necessary for brands and products to meet departmental and interdepartmental production goals.
- Open parcels from the carriers in accordance with strict security guidelines
- Packing:
- Pack parcels with the product and corresponding product packaging in accordance with strict security guidelines
- Pack hazmat shipments in accordance with FAA hazmat guidelines and policies. Hazmat training provided.
- Label outbound parcels for multiple carriers using SAP ECS
- Perform controls of each parcel to ensure the proper product is included
- Perform systematic transfers to local and international subcontractors
- File international shipments online
- Fill out BOL (Bill of Laden) and Airway bills for local, international, and high-value shipments
- Receive parcels from carriers, validating parcel quantities, and upholding security policies/procedures
- Assist with managing the Receiving / Unpacking / Shipping Mailbox and provide email responses to the incoming inquiries from internal clients according to key performance indicators
- Systematically receive incoming parts/packaging for service
- Supply Management:
- Order packaging and supplies used to support the processes for the department
- Deliver incoming items/supplies to internal staging areas based on the name of the recipient and department
Education
- High school diploma
- College degree preferred
- 2 years of employment in a production-based environment preferred
- Previous SAP experience preferred
- Technical Skills / Abilities:
- Ability to be proactive, follow directions, make decisions, problem-solve, and adapt to change.
- Assist other cross-functional departments with projects or tasks based on business needs
- Escalate issues that concern missing product to direct supervisor and security upon discovery
- Excellent verbal, written, and interpersonal communication skills.
- Proficient computer skills – Outlook and Excel
- Ability to stand for up to 9 hours
- Ability to lift up to 40 pounds
- Ability to handle/operate box cutters, tape machines, tape guns, and air film machine.