What are the responsibilities and job description for the Office Operations Coordinator position at Richard Laney Landscaping, Inc.?
JOB TITLE: Office & Client Operations Coordinator
COMPANY: Richard Laney Landscaping (RLL)
LOCATION: Charlotte Area
JOB TYPE: Full-Time
SCHEDULE: Monday–Friday 8:00 AM – 4:30 PM
JOB DESCRIPTION:
Richard Laney Landscaping (RLL), a growing landscaping design and installation company, is seeking a reliable, organized, and motivated Office & Client Operations Coordinator to assist with daily business operations, client communication, scheduling, vendor coordination, and sales follow-up.
This is a hands-on role that plays a key part in keeping projects, clients, and scheduling organized and moving efficiently. We are looking for someone professional, detail-oriented, and capable of working independently without constant supervision.
RESPONSIBILITIES:
Client communication and follow-up on estimates and active jobs
Scheduling and calendar coordination for crews and projects
Vendor and supplier communication
Assisting with estimates, job notes, and paperwork
Tracking and organizing job information and client records
Following up on leads and inquiries to maintain an active pipeline
Supporting outreach to builders, developments, and businesses
Assisting with basic lead tracking and organization
Organizing job photos/videos and assisting with marketing content
General office and administrative support
Helping business owners stay organized with scheduling and priorities
PREFERRED QUALIFICATIONS:
Strong communication and computer skills
Comfortable with spreadsheets and basic office software
Highly organized and dependable
Able to multitask and prioritize responsibilities
Comfortable speaking with clients, vendors, and leads
Experience in landscaping, construction, or home services is a plus
Basic photo/video or social media skills are a plus
IDEAL CANDIDATE:
Self-motivated and proactive
Strong follow-through and accountability
Professional and personable with clients
Learns quickly and adapts easily
Able to work independently without constant supervision
Enjoys staying productive and helping a growing business run smoothly
COMPENSATION:
$26–$28 per hour starting, with performance-based increases available after review.
APPLICATION QUESTIONS (REQUIRED):
Describe any experience you have with scheduling, customer communication, or office coordination in a service-based business.
What tools have you used for organization or scheduling? (Excel, Google Sheets, QuickBooks, CRM systems, etc.)
In a fast-moving business, how do you handle multiple priorities and make sure follow-ups don’t get missed?
What interests you about working in a landscaping or construction-related business environment?
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TO APPLY: Please send your resume and a brief explanation of your experience and why you feel you are a good fit for this role.
Pay: $54,080.00 - $58,000.00 per year
Benefits:
- 401(k)
Application Question(s):
*
Do you have experience in landscaping, construction, home services, or related industries?
Are you comfortable communicating with clients, vendors, and potential leads by phone and email?
Describe your experience with scheduling, organization, spreadsheets, or office coordination.
Are you comfortable working independently without constant supervision?
Why are you interested in this role?
Work Location: In person
Salary : $54,080 - $58,000