Domestic Transportation Manager

Domestic Transportation Manager

Job Location: RFI’s Headquarters Stuttgart, AR.

 RICELAND

FAMILY FARMER OWNED

Riceland Overview

Riceland Foods and its family farmers have provided the world with wholesome, nutritious rice since 1921. Grown in the United States, our rice is known for its high quality and versatility, and that's why Riceland has become a trusted brand around the globe. Riceland is a cooperative, which means we are owned by our 5,500 family farmer members who are also our stockholders and growers. 

Company Mission Statement

Riceland, a farmer owned cooperative, helps farmers feed the world, sustainably.

Job Description

   Riceland Foods is looking for a Domestic Transportation Manager. The Domestic Transportation Manager is responsible for the daily execution and supervision of domestic transportation activities across rail, over-the-road (OTR), Intermodal, LTL, and freight audit and pay. This role leads a small team of hourly transportation clerks and serves as the primary operational point of contact with the company’s managed transportation service.

The position is execution-focused and accountable for ensuring established transportation workflows are followed consistently, issues are addressed in real time, and freight moves as planned. While core processes and roles are already defined, the manager is expected to identify practical improvements that enhance reliability, workload balance, and operational continuity.

 Key Responsibilities

•    Own the day-to-day execution of all domestic transportation activities, including outbound customer shipments, inter-warehouse transfers, inbound supplies, and freight claims.

•    Ensure established daily workflows are executed accurately across rail, OTR, Intermodal, LTL, and freight audit and pay, serving as the primary escalation point for execution issues.

•    Act as the operational liaison with the third-party managed transportation provider, ensuring loads are tendered, tracked, and resolved in line with expectations.

•    Monitor shipment performance, address service failures, and coordinate issue resolution with carriers, warehouses, customer service, and the managed transportation provider.

•    Oversee freight audit, pay, and claims activities to ensure invoice accuracy, timely processing, and recovery of charges related to service or damage issues, carriers, or the managed transportation provider.

Team Supervision

•    Supervise and support a team of hourly transportation clerks covering rail, OTR, Intermodal, LTL, and freight audit and pay.

•    Ensure consistent coverage, task prioritization, and adherence to established procedures.

•    Provide day-to-day direction, coaching, and problem support to maintain execution quality and continuity.

•    Coordinate cross-training and backup coverage as needed to reduce operational risk.

Qualifications & Experience

•    Bachelor’s degree in logistics, business, supply chain management, or related field preferred.

•    3-6 years of transportation or logistics operations experience

•    Prior experience in supervisory role strongly preferred

•    Working knowledge of truckload, Intermodal, LTL, and rail transportation operations

•    Familiarity with freight, audit, pay, and claims processes

•    Experience working with third party logistics or managed transportation preferred

 Company Benefits and Incentives

•    Medical insurance with low premiums

•    Free dental with medical insurance enrollment

•    Vision insurance with low premiums

•    Free basic life insurance, up to 3x basic annual earnings

•    Voluntary term life (rates depends on the age and salary of the employee)

•    Long term disability

•    Free short-term disability

•    Accident insurance, for unexpected healthcare expenses due to accidents

•    Critical illness insurance

•    Employee Assistance Program

•    401K with company match 4% of an employee’s 5% 

•    Paid training programs.

      PTO & Paid Holidays

Riceland Foods is an Equal Opportunity Employer

Riceland Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.