What are the responsibilities and job description for the Clerk Secretary position at Rhode Island Department of Education?
The Rhode Island Department of Elementary and Secondary Education (RIDE) is seeking a highly organized and customer-focused Clerk Secretary to provide comprehensive administrative support for a fast-paced educational environment. This position serves as a key point of contact for staff, families, and community partners, ensuring efficient office operations through the management of correspondence, scheduling, records, meetings, and departmental communications. The ideal candidate demonstrates strong clerical and technology skills, attention to detail, professionalism, and fluency in Spanish and English. Success in this role requires excellent interpersonal skills, the ability to prioritize multiple tasks, and a commitment to supporting initiatives that advance high-quality teaching and learning for all students.
GENERAL STATEMENT OF DUTIES: To serve as a private secretary to a director or assistant director of a state department or agency; to relieve such official of important administrative details; to handle correspondence and other routine matters; and to do related work as required.
SUPERVISION RECEIVED: Assignments and instructions are given in broad outline with specific instructions only in unusual or unprecedented situations; only important and/or complicated assignments are reviewed upon completion.
SUPERVISION EXERCISED: May supervise and review the work of a small clerical staff, but normally this class will serve in an advisory or consulting capacity to this staff.
ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:
To serve as a private secretary to a director or assistant director of a state department or agency.
To relieve such official of important administrative details such as: arranging his conferences and meetings with other state officials as well as representatives of other public, private, professional organizations; answering all types of verbal and written inquiries of an administrative nature which do not involve complex interpretations of departmental or agency policies and procedures; and reviewing correspondence, memoranda, statements, forms and records for content and compliance, with administrative policies and procedures, signing all such documents as authorized on his behalf.
To be responsible for routine office matters such as: composing, independently, all kinds of correspondence not requiring administrative judgement and interpretation of the policies and rules and regulations of the department or agency and signing such correspondence; obtaining information or material needed by the department or agency head in answering correspondence, conducting telephone conversations, preparing speeches or in formulating new methods or procedures; initiating and receiving personal and telephone contacts with the responsibility of making appointments, answering requests for administrative information, interviewing callers and referring them through the proper channels and conferring with other employees in the department or agency to solve problems relating to coordination of work and other matters in order to relieve the administrative official of as much detail as possible; and maintaining confidential departmental or agency files.
To perform complex word processing and data entry functions utilizing sophisticated word processing software programs including but not limited to, Excel, Access, and other advanced word processing programs and data entry methods and procedures.
To generate reports, documents, letters and other materials using appropriate software applications.
To organize data and formulate methods for data presentation based upon needs and requirements.
As required, to supervise and review the work of a small clerical staff or act in an advisory or consulting capacity to this staff.
To perform other routine clerical tasks incidental to the work of the office.
To do related work as required.