What are the responsibilities and job description for the Manager, People Programs & Operations position at Rho?
About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
About The Role
Rho is on a mission to hire exceptional talent—and scaling that mission requires operational excellence. As our Manager, People Programs & Operations, you’ll own the systems, data, and programs that power both our hiring engine and our broader People function. From day-to-day execution to long-range planning, this role sits at the intersection of process, tools, and strategy—building the infrastructure that keeps our People and Talent teams running with precision and insight.
You’ll be a force multiplier across Rho’s People organization—driving clarity, consistency, and momentum across talent acquisition, people systems, analytics, and employee programs.
This role reports directly to Rho’s Head of Talent & People and is based full-time in our Salt Lake City.
What You’ll Do
People Operations
Diversity is a core value at Rho. We’re passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rho’ers with ongoing professional growth opportunities.
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
About The Role
Rho is on a mission to hire exceptional talent—and scaling that mission requires operational excellence. As our Manager, People Programs & Operations, you’ll own the systems, data, and programs that power both our hiring engine and our broader People function. From day-to-day execution to long-range planning, this role sits at the intersection of process, tools, and strategy—building the infrastructure that keeps our People and Talent teams running with precision and insight.
You’ll be a force multiplier across Rho’s People organization—driving clarity, consistency, and momentum across talent acquisition, people systems, analytics, and employee programs.
This role reports directly to Rho’s Head of Talent & People and is based full-time in our Salt Lake City.
What You’ll Do
People Operations
- Oversee core People systems (HRIS, ATS, integrations), ensuring data accuracy and seamless connectivity across platforms.
- Build and maintain People analytics that surface insights on headcount, hiring velocity, onboarding, and retention.
- Streamline key People programs—from onboarding and performance reviews to engagement surveys and internal mobility.
- Collaborate with Finance and IT on headcount planning, system permissions, and process automation.
- Maintain clear documentation and process standards to support compliance, transparency, and operational scale.
- Own the systems, workflows, and data integrity that underpin every search—from launch to close.
- Design and run recruiting programs, including interviewer enablement, vendor management, and early-career hiring.
- Generate weekly dashboards and insights to track funnel health and drive smarter decisions.
- Partner with recruiters and hiring managers to ensure disciplined execution and a consistent candidate experience.
- Optimize our use of Ashby and related tools to unlock automation, reporting, and scale.
- 4 years of experience in people operations or business operations ideally within a high-growth company.
- Bonus points if you've been an HRBP or hands-on recruiter!
- Proven ability to build scalable processes that enhance speed, quality, and consistency.
- Strong data literacy—you’re comfortable with dashboards, spreadsheets, and metrics-driven storytelling.
- Experience managing or integrating ATS and HRIS systems (bonus points for Ashby and BambooHR).
- A systems mindset and operational rigor; you see how small process fixes unlock big outcomes.
- Clear, concise communication and a bias toward ownership and follow-through.
- Enthusiasm for helping great people do great work—faster, smarter, and with clarity.
Diversity is a core value at Rho. We’re passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rho’ers with ongoing professional growth opportunities.
Salary : $110,000 - $150,000