What are the responsibilities and job description for the Medical Office Specialist position at Rhize Urology?
Medical Office Specialist
About the Role We're looking for a organized, patient-focused Medical Office Specialist to support daily front office and administrative operations at our clinic.
Responsibilities
- Greet patients, manage scheduling, and handle front desk operations via EMR system
- Verify insurance eligibility and assist with billing and coding (CPT, ICD-10)
- Maintain accurate medical records in compliance with HIPAA
- Answer multi-line phones and provide excellent patient communication
- Support clinical staff with data entry, payment collections, and documentation
What We're Looking For
- Experience with EMR/EHR systems and medical billing/coding
- Knowledge of medical terminology, appointment scheduling and insurance verification
- Excel in data entry accuracy
- Bilingual a plus
- Prior clinic experience preferred
- Detail-oriented, organized, and a strong communicator
Work Location: In person