What are the responsibilities and job description for the Infusion RN - Rheumatology - Full Time position at Rheumatology Associates of Delmarva?
Now Hiring: Infusion Registered Nurse (RN)
Rheumatology Associates of Delmarva
Locations: Salisbury, MD & Easton, MD
Position: Full-Time | 40 Hours per Week
Join Our Team!
Rheumatology Associates of Delmarva is seeking an experienced, compassionate, and highly organized Registered Nurse (RN) to join our growing rheumatology practice.
We are looking for a motivated nurse who enjoys direct patient care while also taking an active role in clinical communication, patient coordination, and ensuring timely access to infusion treatments.
This position combines hands-on infusion nursing with clinical care coordination and requires the ability to work collaboratively with providers, staff, insurance companies, and patients.
Key Responsibilities
Infusion Therapy & Patient Care
- Administer injections and IV infusion medications safely and in accordance with provider orders and established clinical protocols.
- Assess and monitor patients before, during, and after infusion treatments.
- Recognize and respond appropriately to infusion reactions and other clinical concerns.
- Provide patient education regarding infusion medications, treatment expectations, and follow-up care.
- Address onsite and in person patient inquiries
· Accurately and promptly document all patient communications, triage assessments, nursing interventions, and escalation actions in NextGen.
Patient Communication & Clinical Inbox Management
- Actively review, manage, and respond to patient inquiries and requests that require RN-level clinical knowledge, assessment, or intervention.
· Conduct telephone and in-person triage to assess patient symptoms, determine clinical urgency, and provide appropriate nursing guidance in accordance with established protocols and RN scope of practice
· Collaborate with providers and other clinical team members to address patient concerns, coordinate appropriate follow-up care, and ensure continuity of care.
· Identify urgent or emergent medical concerns and promptly escalate to providers, emergency services, or a higher level of care, as clinically indicated.
· Prioritize patient requests based on clinical urgency while maintaining professional, compassionate, and patient-centered communication.
Insurance Authorizations & Care Coordination
- Collaborate with insurance companies, authorization teams, and other involved parties to facilitate prior authorizations for infusion medications.
- Actively participate in resolving authorization denials, requests for additional clinical documentation.
- Coordinate with providers and administrative staff to minimize treatment delays caused by authorization issues.
- Follow up on outstanding authorization requests as needed to help ensure patients receive their prescribed treatments on time.
Infusion Scheduling & Operational Efficiency
- Schedule patients for their subsequent infusion appointments while following the practice's established scheduling algorithm.
- Optimize infusion chair utilization by considering medication administration times, nursing availability, and patient needs.
- Collaborate with the infusion team and scheduling staff to maintain efficient daily operations.
- Assist with identifying opportunities to improve patient flow, scheduling efficiency, and overall patient experience.
Qualifications
- Current, active Registered Nurse (RN) license in Maryland.
- Previous infusion nursing and IV therapy experience strongly preferred.
- Experience in rheumatology, outpatient infusion, or specialty medicine is a plus.
- Strong clinical judgment and ability to independently address patient concerns within the RN scope of practice.
- Excellent communication, organizational, and multitasking skills.
- Ability to manage clinical inbox messages and patient requests efficiently.
- Familiarity with insurance prior authorizations and specialty medication coordination preferred.
- Experience with NextGen EHR is a plus.
- Strong commitment to teamwork, accountability, and patient-centered care.
Work Schedule & Locations
This is a full-time position requiring 40 hours per week.
The selected candidate will work at both our Salisbury and Easton, Maryland, offices, based on patient scheduling and operational needs. Flexibility to travel between the two locations is required.
Why Join Rheumatology Associates of Delmarva?
We are a growing rheumatology practice dedicated to delivering high-quality, compassionate care to patients with autoimmune and inflammatory conditions.
Our nurses are essential members of the care team, playing an important role not only in administering treatments but also in coordinating care, addressing patient concerns, and helping patients overcome barriers to receiving their medications.
Job Type: Full-time
Pay: $35.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $35 - $45