What are the responsibilities and job description for the Evening Guest Experience Host position at RH and Careers?
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a warm, professional, and detail-oriented Evening Guest Experience Host to be the first point of contact for our guests at the end of the night. This role is stationed downstairs and plays a key part in creating a seamless arrival experience by greeting guests, checking them in, and guiding them up to the restaurant.
The ideal candidate is friendly, composed, and comfortable using reservation and guest management systems, while maintaining an elevated and welcoming presence.
YOUR RESPONSIBILITIES
- Create a warm and inviting experience for guests by providing First Class Service at all times
- Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
- Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
- Serve as a brand ambassador by modeling personal presentation standards, engaging warmly with guests and maintaining strong knowledge of the RH’s culinary and beverage offerings
- Partner with leadership to optimize seating flow and maximize the guest experience and business performance
OUR REQUIREMENTS
- 1 year of related experience in guest facing or hospitality-focused role
- Candidates must have legal authorization to work in the country in which they are applying at the time of application
- Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
- Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
- Frequently lift and move up to 50lbs using appropriate equipment and techniques
- Comfortable standing and walking for extended periods
Work Location: In person
Salary : $19 - $32