What are the responsibilities and job description for the ServiceNow Engineer position at RG&T Solutions?
We are seeking a highly skilled Principal ServiceNow Engineer to join our dynamic team in Boise, Idaho. In this role, you will lead the design, development, and implementation of ServiceNow solutions to optimize IT service management and operational workflows.
Responsibilities include
Responsibilities include
- Leading complex ServiceNow projects from concept through deployment
- Collaborating with stakeholders to gather requirements and translate them into technical solutions
- Developing custom applications, workflows, and integrations within the ServiceNow platform
- Ensuring platform stability, security, and performance through best practices and continuous improvements
- Mentoring junior team members and providing technical guidance
- Staying current with ServiceNow updates and industry trends to recommend innovative solutions
- Expertise in ServiceNow platform architecture, scripting, and integrations
- Strong understanding of ITIL processes and service management principles
- Excellent problem-solving, communication, and leadership abilities
- Ability to manage multiple projects and prioritize effectively