CRM Platform Application Owner

We are seeking a motivated Principal CRM Platform Application Owner to lead the strategy, implementation, and ongoing management of our Customer Relationship Management (CRM) platform in Sioux Falls, South Dakota.

Responsibilities Include

• Overseeing the end-to-end lifecycle of the CRM platform, ensuring optimal performance, usability, and integration with other enterprise systems.
• Collaborating with cross-functional teams to gather requirements, define roadmap priorities, and implement innovative solutions.
• Leading system configuration, customization, and upgrades to support business needs.
• Ensuring data quality, security, and compliance standards are maintained.
• Providing technical leadership and guidance to support staff and stakeholders.
• Monitoring system performance, troubleshooting issues, and implementing continuous improvements.
• Developing training materials and support resources for end-users.
  
  

Key skills include strong project management, excellent communication, technical proficiency in CRM platforms, and the ability to translate business needs into technical solutions.

Benefits include competitive compensation, health and wellness programs, retirement plans, flexible work arrangements, and professional development opportunities. Join our team to shape innovative CRM solutions that enhance customer engagement and drive business success.