What are the responsibilities and job description for the Service Operations Coordinator position at RG&T Solutions?
Role: Service Operations Coordinator, supporting branch operations within the service business.
Responsibilities: Handling tendered repair processes, booking orders in SAP, coordinating with customers and teams, managing schedules, tracking reports, auditing site notes, supporting technicians, managing fleet and office supplies, processing invoices, and assisting with branch reporting.
Qualifications & Skills: 2 years of customer service experience, proficiency in MS Word and Excel, high organization skills, strong customer focus, safety-oriented mindset, and ability to multitask in a fast-paced environment.
Key Duties: Collaborate with leadership and technicians, support administrative tasks, maintain scheduling and dispatch systems, assist with invoice disputes, and contribute to branch operations.
Culture & Benefits: Emphasis on innovation, collaboration, safety, and sustainability. Offers competitive salary, growth opportunities, comprehensive benefits, and a supportive work environment.
Responsibilities: Handling tendered repair processes, booking orders in SAP, coordinating with customers and teams, managing schedules, tracking reports, auditing site notes, supporting technicians, managing fleet and office supplies, processing invoices, and assisting with branch reporting.
Qualifications & Skills: 2 years of customer service experience, proficiency in MS Word and Excel, high organization skills, strong customer focus, safety-oriented mindset, and ability to multitask in a fast-paced environment.
Key Duties: Collaborate with leadership and technicians, support administrative tasks, maintain scheduling and dispatch systems, assist with invoice disputes, and contribute to branch operations.
Culture & Benefits: Emphasis on innovation, collaboration, safety, and sustainability. Offers competitive salary, growth opportunities, comprehensive benefits, and a supportive work environment.