What are the responsibilities and job description for the Job Operations Coordinator position at Industrial Valve Sales and Service LLC?
Description
The Job Operations Coordinator will play a key role in supporting the successful planning, execution, and financial management of customer projects. This position requires strong attention to detail, effective communication, and the ability to work collaboratively with customers, field teams, and internal departments.
Key Responsibilities
- Prepare accurate quotes and estimates for labor, materials, equipment, and subcontractor services, using contracted customer rates, historical data, and industry standards.
- Quantify labor, material needs, and time requirements for upcoming and active projects.
- Ensure all communication between the customer and Industrial Valve is clear, accurate, and thoroughly documented.
- Maintain consistent communication with customers and IVS personnel regarding delays, cost changes, timelines, and other project updates.
- Manage all project documentation, including change orders, timesheets, test reports, and quotes.
- Coordinate with customers, field teams, and shop supervisors throughout the life of each project.
- Compile billing data from various sources (purchase orders, work orders, etc.) and prepare invoices or credit memos within the company’s financial system.
- Assist with month-end financial reporting and administrative requirements.
Requirements
Qualifications
- Strong enthusiasm for Industrial Valve and confidence in our service capabilities.
- Solid understanding of basic math and analytical concepts.
- Proficient in computer use, including data entry, information verification, and general office applications.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word, etc.).
- Ability to maintain a high level of professionalism in both verbal and written communication with customers and internal team members.
- Strong multitasking skills, with the ability to prioritize effectively under pressure.
- Excellent organizational and time-management abilities.
- Minimum of 12 months of experience in the valve, industrial services, or operations field preferred.