What are the responsibilities and job description for the HVAC Service Technician position at RG&T Solutions?
Role Overview
The HVAC Service Technician specializes in the start-up, maintenance, and repair of HVAC systems, including air-conditioning, heating, ventilation, humidity control, and energy management. This hybrid role involves troubleshooting electrical and mechanical faults, performing emergency repairs, and providing technical support and training. The technician ensures compliance with safety standards, maintains detailed logs, and delivers excellent customer service. They assist in service ticket management, support warranty and technical support functions, and coordinate scheduling with customers and internal teams.
Qualifications & Skills
The HVAC Service Technician specializes in the start-up, maintenance, and repair of HVAC systems, including air-conditioning, heating, ventilation, humidity control, and energy management. This hybrid role involves troubleshooting electrical and mechanical faults, performing emergency repairs, and providing technical support and training. The technician ensures compliance with safety standards, maintains detailed logs, and delivers excellent customer service. They assist in service ticket management, support warranty and technical support functions, and coordinate scheduling with customers and internal teams.
Qualifications & Skills
- Field experience with commercial HVAC systems, including heat pumps and rooftop units.
- Knowledge of commercial heating, cooling, and water-source systems.
- EPA Type 1 & 2 certification; own hand tools; clean driving record.
- Ability to lift up to 50 lbs, stand for extended periods, climb ladders, and perform physical tasks.
- Preferred OSHA 10-hour certification.
- Install, maintain, and repair HVAC equipment.
- Diagnose electrical and mechanical faults.
- Perform warranty services and emergency repairs.
- Support customer queries and create service tickets.
- Route issues to appropriate teams and escalate when needed.