HVAC Service Technician/Installer

Job Description

Service, repair, maintenance, replacement and new installation of heating and cooling systems in residential and light commercial environments.

Duties

• Install, maintain and repair heating and cooling systems for both commercial and residential customers. Diagnosis and repair of electronic, mechanical and electrical components of these systems.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Be available to work some evenings, weekends, and holidays during peak seasons, to service emergency needs of our customers.
• Maintain cleanliness and organization of company vehicle
• Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job.
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
• Participate in company provided training opportunities on latest industry technologies.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Deliver exceptional service to ensure customer satisfaction, always with honesty and integrity

Skills

• Experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues
• Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, wiring diagrams and manuals
• Excellent customer service skills with desire to exceed customer expectations
• Ability to work independently in a timely manner, making sure job is done correctly the first time

Other Requirements

• Well groomed, neat appearance, and professional demeanor
• Valid driver’s license and clean driving record
• Valid social security number
• Must be able to pass drug test(s) and background check(s) as required by company
• EPA certification required
• Be able to lift, push, pull, carry and maneuver heavier items (with additional manpower or appropriate devices as necessary); carry ladders; work from heights, work in small crawl spaces.
• Be able to work in extreme temperatures and adapt to all working environments
• Observe all company procedures and safety rules
• Maintain accurate time records
• Work as part of our team to ensure customer satisfaction and the success of our company

What makes Huckabee’s a great place to work?

Culture
Training and communication are important in our company. Our team works hard to maintain an environment where each member can learn new skills and improve his or her knowledge. We provide opportunities for on-site and on-the-job training, asking questions and skill building.

We believe having a positive attitude and always doing our best creates a great working environment – for our staff and our customers. We always work with honesty and integrity, with the goal of customer satisfaction and exceeding their expectations.

People
We strive to maintain a team of professional, goal-oriented, quality-minded people. We look for hard-working individuals who will keep a positive attitude, foster teamwork throughout the company, and always be professional.

Benefits
Our benefits package includes medical and dental insurance, 401K, vacation pay, and holiday pay.

Applicants for all positions are subject to a new-hire drug screen and background check. We are a drug-free workplace.

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR EMPLOYEE MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.