Business Banking Relationship Manager

Role Overview

The Senior Business Banking Relationship Manager is responsible for developing and managing a portfolio of small to midsized business clients, offering comprehensive banking services and handling complex accounts. They focus on client retention, business development, and expanding the bank's presence in the small business sector.

Key Responsibilities

• Conducts retention and new business development calls with existing and potential clients.
• Develops new customer prospects, maintains prospect lists, and manages the sales pipeline.
• Interviews applicants, completes documentation, and recommends appropriate loan products.
• Prepares and submits loan packages for underwriting and approval, ensuring accuracy of loan documents.
• Coordinates loan closings and identifies opportunities to cross-sell additional bank products and services.
• Builds and maintains a targeted portfolio of high-value small business clients, setting regional strategies.
• Acts as a financial advisor, educating clients on financial planning, investments, insurance, and credit options.
• Monitors customer information, financial plans, and market trends to identify new needs and opportunities.
• Collaborates with other departments to fulfill cross-sell opportunities and close deals effectively.
• Performs other duties as assigned.
  
  

Qualifications & Skills

• Bachelor's degree with 5-8 years of experience or equivalent.
• Knowledge of cash flow and business credit underwriting; commercial credit training preferred.
• Strong interpersonal, presentation, verbal, and written communication skills.
• Business acumen with understanding of various industries and financial concepts.
• Proficiency in Microsoft Office Suite.