What are the responsibilities and job description for the Assistant Manager position at RG&T Solutions?
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service at an automotive service center. Your responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training new employees, and ensuring adherence to company policies. You will build customer loyalty by providing quick, trusted service, manage employee schedules, assist with inventory, and oversee store audits to maintain safety and cleanliness. You will also open and close the center, ensuring safety protocols are followed, and foster team development.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with strong customer service skills and the ability to work efficiently under pressure. Experience using KPI data for performance monitoring and the flexibility to work in a fast-paced setting are essential. A high school diploma or equivalent and fluency in English are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in varying environments is necessary.
Key Duties
This role emphasizes a positive attitude, attention to detail, adaptability, and a commitment to customer satisfaction, offering a supportive environment for personal and professional growth.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with strong customer service skills and the ability to work efficiently under pressure. Experience using KPI data for performance monitoring and the flexibility to work in a fast-paced setting are essential. A high school diploma or equivalent and fluency in English are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in varying environments is necessary.
Key Duties
- Lead daily operations and supervise team members
- Perform vehicle maintenance and educate guests on vehicle care
- Develop work schedules and assist with inventory management
- Ensure safety, cleanliness, and security standards
- Train and develop team members to enhance performance
This role emphasizes a positive attitude, attention to detail, adaptability, and a commitment to customer satisfaction, offering a supportive environment for personal and professional growth.