What are the responsibilities and job description for the Shift Lead position at RG&T Solutions?
Team Lead (Restaurant & Cantina)
Lead daily floor operations in a high-energy Mexican restaurant and cantina. Coordinate and support servers, hosts, and bar staff to ensure smooth service, guest satisfaction, and consistent standards for hospitality, cleanliness, and performance.
Key Duties
Lead daily floor operations in a high-energy Mexican restaurant and cantina. Coordinate and support servers, hosts, and bar staff to ensure smooth service, guest satisfaction, and consistent standards for hospitality, cleanliness, and performance.
Key Duties
- Oversee opening/closing responsibilities
- Coordinate team members to maintain efficient floor flow
- Handle guest concerns and resolve issues promptly
- Support training and onboarding of new team members
- Assist with cash handling as needed
- Model service excellence and ensure compliance with cleanliness standards
- Strong hospitality and guest service skills
- Reliable, leadership-oriented, and able to lead by example
- Comfort working in a fast-paced, team-focused environment
- Ability to coordinate staff and uphold service quality under pressure