What are the responsibilities and job description for the Welcome Desk Concierge - Recreation position at Reynolds Lake Oconee?
Job Details
Description
Duties and Responsibilities:
Description
Duties and Responsibilities:
- Opens rooms and prepares entrance for the receiving of members.
- Handles morning reports for the schedule of the days events at the Club.
- Answer customer or public inquiries, answer inquires pertaining to Club services.
- Greet members and all visitors of the Club, provide members with assistance, provides directions other information to visitors.
- Obtains and opens bank for the shift and follows deposit /opening/closing procedures.
- Maintain account records, post charges for classes, and retail products to ledgers manually, or by using computers; compute bills, and collect payments.
- Assists in monthly inventory procedures.
- Maintain records, reports, or files for the treatment room clients with complete confidentiality.
- Take messages, transmit and receive messages, using telephones or telephone switchboards.
- Assist in locker rooms by straightening and picking up towels as needed and advises housekeeping or maintenance staff when members report problems.
- Assist in the purchase, display and sales of all merchandise.
- Assists other staff at Club as needed.
- Maintains upkeep at the desk, turns the lights and computer on/off.
- Walks from room to room maintaining close customer service contact with our members and guests.
- Maintains the pool deck in regards to clean towel restock, and dirty towel removal.
- 2 years office related and customer service experience.
- Must have good communication (verbal and written), organizational, and public relation skills.
- Good math skills.
- Knowledge in Microsoft Word and Excel.
- Job requires sitting/standing/greeting at a desk (50%).
- Job requires walking and greeting (50%).
- Must be able to lift minimum of 50 lbs.
- Current CPR and First Aid (within in 90 days).