What are the responsibilities and job description for the Service Business Development Center Representative position at Reydel Volkswagen of Edison?
Requirement: Previous automotive service BDC experience is required
Company Overview
Reydel Volkswagen, Inc is a family-owned dealership committed to building lasting relationships, trust, and a community-focused environment. Since 1954, we have upheld the highest standards of integrity, customer service, and vehicle expertise, fostering a welcoming atmosphere where both our customers and employees can thrive.
Overview
We are seeking an energetic and motivated Service Business Development Center Representative to join our dynamic team. In this role, you will be the first point of contact for prospective clients and existing customers, driving growth through outbound sales efforts, customer relationship building, and effective communication. Your enthusiasm for high-end sales and automotive industry knowledge will help you succeed in achieving sales targets and expanding our service business.
Duties
- Engage with potential clients through outbound calls and follow-up communications to generate new service appointments and sales opportunities
- Build strong relationships with customers by understanding their automotive needs and providing tailored solutions
- Negotiate service packages, financing options, and upsell additional services to maximize revenue opportunities
- Manage the sales pipeline efficiently using CRM (Customer Relationship Management) systems to track leads, follow-ups, and deal progress
- Collaborate with the sales team to support inventory management, deal closing, and achieving overall sales targets
- Conduct professional client communication via phone, email, and in-person interactions with excellent phone etiquette and public speaking skills
- Support dealership efforts in inventory control and retail math calculations to ensure accurate sales support
Skills
- Proven experience in outside sales, B2B (business-to-business) sales, or automotive industry sales preferred
- Strong negotiation skills with a focus on high-end sales and deal closing strategies
- Multilingual abilities are a plus for effective client communication in diverse markets
- Excellent organizational skills with the ability to manage a robust sales pipeline effectively
- Customer relationship management (CRM) software proficiency supported by technical knowledge of CRM systems
- Effective outbound calling techniques including cold calling to generate new leads
- Exceptional communication skills for client interaction, public speaking, and customer service excellence
- Knowledge of automotive financing options, inventory management, retail math, and dealership operations
- Ability to work independently while supporting team goals; experience in automotive financing options is advantageous
- Strong organizational skills combined with retail math proficiency to support inventory control and sales analysis
Join us as a Service Business Development Center Representative and become part of a vibrant team dedicated to excellence in automotive service sales. Bring your passion for high-end sales, negotiation prowess, and customer relationship expertise to help us grow while advancing your career in a supportive environment that values your talents!
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21