What are the responsibilities and job description for the Business Development Center Representative position at Open Road Auto Group?
Open Road Honda, a family-owned business in Mandan, ND, specializes in providing top-quality Powersports products to enhance outdoor recreational experiences. With a wide selection of the latest ATVs and motorcycles, the dealership caters to diverse customer needs. Known for its friendly and knowledgeable staff, Open Road Honda is committed to delivering excellent service and expertise. The company strives to be the go-to destination for all Powersports enthusiasts.
We are seeking a Business Development Center Representative for a full-time, on-site role located in Edison, NJ. The representative will handle customer inquiries via phone and email, schedule service appointments, and follow up on customer requests. The role also involves engaging with potential customers, nurturing leads, and maintaining a high level of customer satisfaction. Collaboration with the sales and service departments to ensure a seamless customer experience is essential.
- Proficiency in Phone Etiquette and effective Communication to engage professionally with customers.
- Strong skills in Customer Service and a focus on enhancing Customer Satisfaction.
- Sales experience and the ability to nurture leads into opportunities.
- Ability to work in a fast-paced, on-site team environment in Edison, NJ.
- Exceptional organizational skills and attention to detail.
- Experience in Powersports or automotive industries is a plus but not required.
- High school diploma or equivalent; additional training or certifications in customer service or sales is advantageous.