Field Service Engineer-Los Angeles

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000 colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health.

Find your future at Revvity

The Customer Support Field Engineer at Revvity provides expert service and support for diagnostic instruments, focusing on installation, maintenance, and repair, especially in newborn screening laboratories. The role requires approximately 80% travel within California, primarily in Southern California, with occasional trips to the Bay Area, to ensure optimal instrument performance, meet maintenance schedules, and drive high customer satisfaction.

• Installation, Maintenance, and Repair: Perform installation, maintenance, and repair of Revitty instruments, aiming for zero service recalls. Provide preventive maintenance and warranty services to contract and non-contract customers.
• Business Development: Drive sales of value-added services such as service contracts, upgrades, and laboratory products. Support local sales teams to secure new instrument orders and contribute to company profitability.
• Information/Asset Management: Maintain accurate records, manage inventory, and ensure proper handling of company assets like tools and vehicles.
• Continuous Skill Development: Participate in ongoing technical and professional development to enhance customer service and maintain certifications.

• Regular walking, standing, and use of hands for handling tools and equipment.
• Occasional lifting of up to 100 pounds.
• Must be able to operate a motor vehicle safely for travel within the assigned territory.

Basic Qualifications:

• Associate's degree with some experience in instrument maintenance.
• Valid driver's license and knowledge of laboratory safety practices.

Preferred Qualifications:

• Bachelor's degree in Life Sciences, Electronics, Mechanics,

Compensation:

The base salary range for this full-time position is $74,000-$84,000. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered."

This role emphasizes professionalism, technical expertise, and customer satisfaction, while also supporting business growth through service and sales efforts.

What do we offer?

We provide competitive and comprehensive benefits to our employees.Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options

• Life and Disability Insurance

• Paid Time-Off

• Parental Benefits

• 401k with Company Match

• Employee Stock Purchase Plan

Learn more about Revvity's benefits by visiting ourWhy Revvitypage.

*For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.

Revvity is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. Revvity is committed to a culturally diverse workforce.