What are the responsibilities and job description for the Technical Configuration Analyst position at RevSpring, Inc and Careers?
Job Title: Technical Configuration Analyst
Job Summary:
We are seeking a configuration analyst for configuring new/existing customer implementations for RevSpring’s proprietary SaaS (software as a service) applications. This individual will be responsible for configuring customers on our Data warehouse products. This job requires a good blend of SQL skills, soft skills and configuration skills.
Essential Functions:
- Gather, evaluate and organize customer requirements and translate to appropriate Data warehouse configurations
- Analyze inbound data files and ensure data integrity
- SME (subject matter expert) for existing and new configuration options (for multiple applications)
- Documentation and Training for existing and new configuration options
- Documentation and maintaining customer configuration profiles
- Working directly with Project Managers, Software Developers and Quality Assurance Analyst
- Some direct client communication is required
- Ability to debug customer reported issues by analyzing data in the tables and files, views and SPs.
Minimum Requirements:
Specific Job Skills:
- 3 years of experience in software project
- Thorough knowledge of SDLC (Software Development Life Cycle)
- SQL skills (ability to write and execute SQL queries)
- Great Attention to Detail and strong follow through skills
- Excellent Customer Service Skills
- Outstanding Communication skills (written and verbal)
- Highly motivated, self-directed individual with the ability to work effectively within a team
- Excellent time management skills
- Ability to manage multiple projects, responsibilities and competing priorities in a fast-paced environment
- Knowledge of payment system is a plus
- ETL / Data Warehouse knowledge is a plus
- Up to 10% travel may be required
- Jira experience for task management
Education: Qualified candidates must have a bachelor’s degree in Computer Science or equivalent experience.
Location: This position is remote however the candidate should be in the United States and core working hours will be in EST.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.