What are the responsibilities and job description for the LOAN OFFICER ASSISTANT position at REVOLUTION MORTGAGE?
Let’s make moves!
We are looking for a Loan Officer Assistant to join the Revolution and create a
meaningful and collaborative lending experience for our customers.
As a Loan Officer Assistant at Revolution Mortgage, you will be an extension of the Loan Officer to increase sales opportunity and
streamline the origination process. This role will help drive sales revenue for the originator by providing
administrative, sales prospecting, and customer experience support and serving as a liaison between the
customer, sales, and operations team.
What you’ll be doing.
• Provide general customer service by answering phone calls, emails, and meet clients face-to face on behalf of the Loan Officer
• Prospect for new sales opportunities by making outbound calls, emails, and text messages to
leads, referrals, or past clients
• Organize client files by downloading, uploading, collecting, and reviewing documents for
accuracy
• Follow up with new, current, and past clients to increase brand experience and engagement
• Collaborate with sales, processing, underwriting, and closing departments
• Offer general sales support, administrative, and other duties as assigned
Job Description and Duties:
• High School Diploma or equivalent
• Knowledge of mortgage products, systems, software, policies, procedures, compliance, and
operations
• Active National (NMLS) and applicable state mortgage licenses or the eligibility and ability to
obtain a license after hire
• Excellent customer service and communication skills
• Ability to multi-task with high attention to detail and strong sense of urgency
Revolution Mortgage provides equal employment opportunity to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race, color,
religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority Level
Entry level
Reports to
Loan Officer and Branch Manager
Employment Type
Full-time
Job Functions
Sales, Operations, Administrative