What are the responsibilities and job description for the Regional VIP & Special Events Manager position at Revo Casino and Social House?
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.
Position Summary:
The VIP & Special Events Manager is responsible for developing and retaining Revo’s highest-value guests while leading the execution of VIP-focused promotions and special events. This role exists to ensure that ideas turn into well-run, engaging, on-property experiences — not just concepts. The role blends guest development, event execution, and on-floor leadership. It is designed for someone who can connect with VIP guests, organize moving parts, and take ownership of game-day execution.
This is an in-person position based at our Manchester, NH location.
Essential Responsibilities:
- Assist the Marketing Manager in planning and executing promotional campaigns aimed at increasing new member sign-ups.
- Support the development and implementation of strategies to attract new members.
- Assist in creating content for promotional campaigns, and giveaways.
- Ensure consistency and alignment of promotional content with overall marketing goals.
- Assist in facilitating events and promotions to drive member engagement and sign-ups.
- Assist with digital marketing efforts, including social media accounts, and online advertising.
- Handle administrative tasks such as team member scheduling, preparing agendas, and maintaining certain files.
- Other duties assigned
Position Qualifications:
- Associates or Bachelor's degree in Marketing, Business Administration, or a related field preferred.
- Previous experience in marketing, event coordination, or related roles, preferably within the casino or hospitality industry.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines simultaneously.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively within a team and across departments.
- Basic understanding of digital marketing principles and social media platforms.
- Enthusiasm for the casino and gaming industry, with a willingness to learn and adapt to industry trends.
- Must have the ability to lift 25-30 pounds.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance