What are the responsibilities and job description for the Front Desk/Patient Care Coordinator position at Revive Health & Wellness, PLLC?
Revive is seeking a highly organized, upbeat, and detail-oriented Front Desk/Patient Care Coordinator to be the first point of contact for our patients. This role plays a key part in creating a smooth, organized, and supportive patient experience. This position is ideal for someone who thrives in a fast-paced environment and wants to be a part of an integrative practice.
Key Responsibilities:
- Greet patients and manage check-in/check-out workflow.
- Answer high-volume phone calls, texts, and emails with professionalism.
- Schedule appointments and manage provider schedules.
- Process payments and maintain accurate daily reconciliation.
- Enter patient data, upload documents, and assist with electronic health records.
- Support clinical staff with intake coordination and patient flow.
- Monitor supplies, inventory, and office organization.
- Maintain a clean, welcoming reception area.
Requirements
- Proven experience in a medical office environment or as a medical receptionist with strong front desk skills.
- Familiarity with EMR/EHR systems.
- Excellent communication skills with professional phone etiquette.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced healthcare setting.
- Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10-key).
- Understanding of HIPAA regulations related to health information management and patient privacy.
- Ability to handle sensitive information discreetly while providing exceptional customer service.
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18