What are the responsibilities and job description for the Medical Receptionist / Patient Service Representative position at Revel Staffing?
Join a high-volume outpatient imaging center as our Medical Receptionist / Patient Service Representative. You’ll be the first point of contact—welcoming patients, managing check-in/out, scheduling, and verifying insurance—while safeguarding PHI and supporting smooth clinic flow.
What You’ll Do
Greet & register patients; confirm demographics, collect signatures, and complete required forms
Verify insurance, collect copays/fees, and log payments accurately
Answer/route calls; schedule, reschedule, and confirm appointments; notify staff of changes
Provide prep/safety instructions and basic facility directions
Coordinate with technologists/clinical staff to keep the day on time
Maintain EMR accuracy; protect PHI and any on-site medications per policy
Uphold professional, culturally sensitive customer service at all times
Must-Have Qualifications
MediClear or equivalent HIPAA certification (required)
High school diploma or GED
Intermediate computer skills; EMR familiarity; fast/accurate data entry
Clear verbal/written communication, strong multitasking & prioritization
Consistent, service-oriented demeanor; sound judgment in a fast-paced setting
Nice to Have
Prior front-desk experience in imaging, specialty clinic, or hospital registration
Working knowledge of insurance eligibility and authorizations
Salary : $24 - $34