What are the responsibilities and job description for the Customer Account Billing Specialist | 1037284 position at Revel IT?
OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!
Interested in joining our team? Check out the opportunity below and apply today!
The Customer Account Billing Specialist contractor with our Columbus, Ohio client will act as a point of contact for customer questions in the billing department. The Billing Specialist will provide exceptional customer service while resolving the issues within the guidelines determined by the client.
Tasks & Responsibilities:
Qualifications:
Reference: 1037284
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
#gdr4900
Treat our consultants and clients the way we would like others to treat us!
Interested in joining our team? Check out the opportunity below and apply today!
The Customer Account Billing Specialist contractor with our Columbus, Ohio client will act as a point of contact for customer questions in the billing department. The Billing Specialist will provide exceptional customer service while resolving the issues within the guidelines determined by the client.
Tasks & Responsibilities:
- Provides exceptional customer service to all customers.
- A deep understanding of the billing, collections, and accounts receivable and can solve issues in a timely fashion.
- Proactively review large accounts and handle any issues before the customer is billed.
- Could be responsible for on off billing such as consolidated invoicing and invoice uploads into customers AP systems.
- Monitor credits on accounts and post them in a timely fashion.
- Ensure account activity aligns with the customer agreement
- Generate monthly statements and assist in collecting past due balances.
- Support with other related duties as needed.
Qualifications:
- High school diploma
- Associates or bachelors degree in business preferred
- 2 to 5 years of relevant experience in customer support
- Experience with SAP, or similar system preferred
- Excellent verbal and written communication skills
- Intermediate or higher level of Microsoft Excel skills required
- Strong analytical skills with ability to reconcile data and analyze variances
- High degree of accuracy and attention to detail
- Ability to meet deadlines and manage multiple tasks simultaneously
- Ability to interact with various levels of management in a professional manner
- Travel when required
Reference: 1037284
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
#gdr4900
