What are the responsibilities and job description for the Residential Property Manager position at Revel Group?
Revel Group Property Manager
Property Manager – Student Lodge & Mountain Brook Apartments
Job Summary
We are seeking a Property Manager to oversee daily operations at Student Lodge and Mountain Brook Apartments in Gatlinburg, TN. This on-site role is responsible for ensuring both properties run smoothly, look their best, and provide an excellent living experience for residents. The ideal candidate is highly organized, service-focused, and skilled in both operational management and tenant relations. This position reports to the Director of Property Management.
Your Responsibilities
- Oversee day-to-day operations for Student Lodge and Mountain Brook Apartments.
- Manage leasing activities, including marketing vacancies, screening applicants, and executing lease agreements.
- Respond promptly to resident inquiries and resolve concerns in a professional manner.
- Coordinate and supervise maintenance, landscaping, and repair work.
- Manage property budgets, track expenses, and prepare monthly financial reports.
- Negotiate and oversee vendor contracts and service agreements.
- Conduct regular property inspections to ensure compliance with company standards and local codes.
- Ensure timely rent collection and manage delinquencies according to policy.
What You Need
- Property Management experience is a plus, preferably in multi-family, student housing and/or hospitality.
- Strong knowledge of leasing processes, property operations, and relevant regulations.
- Excellent communication, customer service, and conflict-resolution skills.
- Proficiency with Microsoft Office Suite and property management software.
- Strong organizational skills with the ability to handle multiple priorities.
- Valid driver’s license and reliable transportation.
Perks of Working with Us
- Competitive pay
- Paid time off
- Medical, dental, and vision insurance
- Life insurance
- 401(k)
- Employee discounts on food and merchandise at Revel Group properties
- Free admission for employees and their immediate family to Revel Group attractions
- Generous pass exchange program with area attractions
About Us
Revel Group is a Knoxville-based management company overseeing 30 entities, including outdoor attractions, residential properties, and commercial real estate. We are driven by a passion for excellence, unforgettable guest experiences, and people-centered operations.
If you believe you meet the qualifications above and have an interest in joining the Revel Group team, we would love to receive your resume!